Mercedes Knoche
Law Offices of Edward J. Maher, P.C.
Baltimore,MD
11
years of professional experience
Detail-oriented billing specialist with expertise in billing systems and data entry. Proven ability to ensure regulatory compliance and enhance operational efficiency.
Work History
Legal Billing Specialist
11 Months- Processed client billing statements for legal services, ensuring accurate and timely delivery to enhance client trust.
- Managed payment collections while effectively tracking outstanding invoices to maintain cash flow.
- Managed payment collections and tracked outstanding invoices to support consistent cash flow.
- Trained and supported new staff on billing procedures to improve team proficiency and service quality.
- Executed data entry into accounting software, including QuickBooks.
Front End Assistant
6 Months- Assisted customers with product selection, ensuring a positive shopping experience in a fast-paced retail environment.
- Guided customers in product selection, enhancing shopping experience in a fast-paced retail environment.
- Set up merchandise displays to create inviting store presentation, increasing customer engagement.
- Handled cash transactions with precision, ensuring accuracy during payment processing.
- Ensured adherence to cleanliness and safety standards in customer areas across store.
Produce Department Manager
5 Years 5 Months- Coordinated daily operations to enhance store functionality and improve customer experience.
- Established standard operating procedures to streamline customer service and logistics.
- Supervised and trained staff to elevate service quality and strengthen team capabilities.
- Maintained optimal inventory levels to ensure product availability and freshness.
- Led team to improve operational efficiency through process optimization and workflow enhancements.
- Streamlined inventory management processes to enhance product availability and reduce waste.
Teacher's Assistant
2 Years- Facilitated small group instruction to enhance student understanding of core subjects.
- Collaborated with teachers to develop individualized education plans for students with special needs.
- Assisted in managing student behavior, fostering a positive learning environment.
- Supported classroom activities by preparing instructional materials and resources for teachers.
Education
In College - Nursing
Skills
Billing software
Billing management
Invoice reconciliation
Billing accuracy
Compliance management
Attention to detail
Effective time management
Cross-functional collaboration
Client relationship management
Payment collections
Education and Training
true,other
References
References available upon request.
Timeline
Legal Billing Specialist
Law Offices of Edward J. Maher, P.C.
11.2025 - CurrentRead More
Front End Assistant
Costco Wholesale Corp
10.2024 - 04.2025Read More
Produce Department Manager
MOM's Organic Market
05.2019 - 10.2024Read More
Teacher's Assistant
Deep Creek Elementary School
01.2016 - 01.2018Read More
Towson University
In College from Nursing
Read More