Mercedes Lover
Houston,Texas
Summary
Driven Basketball Coach with expertise in training and development strategies to transform athlete performance. Well-developed communication and problem-solving abilities. Applies cutting-edge coaching and development strategies to cultivate winning athletes with adaptable and resourceful coaching style. Considered role model for positive sportsmanship and integrity.
Overview
11
11
years of professional experience
Work History
Owner/Head Coach
Hoop Lovers Inc, 3126 Dogwood Springs Dr
Houston, TX
03.2018 - Current
- Hours per week: 35
- Duties, Accomplishments and Related Skills: - Superior communication skills to provide customer service and attention to details for customers' needs
- Personal train youth to help develop skills, knowledge, and discipline in basketball
- Mentor youth in education, nutrition, sports -Collect data using Microsoft Excel for statistics, finances, inventory, equipment -Created and monitor company website and incorporated system to make online payments, ordering, and scheduling
- Uses software applications to draw information to prepare/assist in preparation of reports to be in compliance with non-profit regulations
- Prepare financial contracts with internal and external entities
- Manage and Safeguard personal identifiable information data
- Create and manage fundraisers
- (4059993735)
Child Protective Investigator
Northpoint
Houston, TX
11.2022 - 03.2023
- Salary: $3,816.42 USD Per Month
- Hours per week: 60
- Duties, Accomplishments and Related Skills: -Proficient in written and spoken English -Works directly with customers to resolve issues and ensure quality and accuracy of contact and identification information for the purposes of conducting an investigation
- Monitors workload for quality and accuracy and adjust plans accordingly to accomplish work assignments with time management and prioritizing cases by severity and safety
- Reviews processes and follows up on the case to determine the disposition of the investigation involving child abuse or neglect
- Updates identified inaccuracies in evidence, interviews, and collateral interactions
- Documenting all interactions with clients, consulting with medical professionals, lawyers, forensic personnel
- Writing Affidavits
- Supervisor: Sharise Carter (2818477000)
- Okay to contact this Supervisor: Contact me first
Supervisor
Tinker AFB
Oklahoma City, OK
05.2014 - 02.2018
- Salary: $1,400.00 USD Bi-weekly
- Hours per week: 60
- Duties, Accomplishments and Related Skills: -Brief and debrief Commanding Officer on manpower, maintenance, quality assurance
- Receives all incoming mail, promptly opening and distributing mail to appropriate person, or rerouting to appropriate service any mail misdirected to appropriate departments
- Prepare written correspondence for broad spectrum of complex inquiries from internal and external customers by independently recognizing issues, topics or problems, using Microsoft outlook
- Maintained financial and statistical logs and files using Microsoft Excel
- Uses software applications to draw information to prepare/assist in preparation of reports
- Managed internal and external software for 455 personnel qualifications
- Performs proficient clerical support, ensuring appropriate administrative processes are maintained, accounting for 455 personnel availability and/or absences
- Responsible for 455 personnel performance evaluations and awards
- Prepare Temporary Duty Assignment Orders for personnel
- Corresponded and Delivered accurate messages to appropriate person or source in a timely manner
- Receives and screens visitors and telephone calls in a courteous, pleasant and dependable manner
- Providing clerical, technical, and customer support with Software program for Maintenance Qualifications
- Nikeejah Butler (4054304287)
- Okay to contact this Supervisor: Yes, : Glen K (8324527621)
- Okay to contact this Supervisor: Yes
Delivery Driver
FedEx Home Delivery
Webster, TX
07.2012 - 05.2014
- Salary: $1,300.00 USD Bi-weekly
- Hours per week: 60
- Duties, Accomplishments and Related Skills: -Load and unload working truck
- Deliver packages in timely and efficient manner
- Superior customer service and communication
- Record each delivery using hand held scanner
- Obtain signatures needed to complete delivery
- Manage discrepancy documentation
- Complete pre and post-trip safety inspection, recording and reporting any defects and malfunctions
- Use of GPS turn-by-turn instructions for safe and efficient deliveries and fuel policy usage
- Ability to lift 50 pounds and use equipment to lift heavy items.
Education
Bachelor's degree - Administration, Chemistry
Texas Southern University
5 . 2013
Skills
- Training and Development
- Excellent Communication
- Problem-Solving
- Dependable and Responsible
Timeline
Child Protective Investigator
Northpoint
11.2022 - 03.2023
Owner/Head Coach
Hoop Lovers Inc, 3126 Dogwood Springs Dr
03.2018 - Current
Supervisor
Tinker AFB
05.2014 - 02.2018
Delivery Driver
FedEx Home Delivery
07.2012 - 05.2014
Bachelor's degree - Administration, Chemistry
Texas Southern University