Mercedes Mackie
Human Resources Business Partner
Atlanta,GA
Summary
Responsive Human Resources Business Partner with well-rounded experience in all functional areas of HR, including labor law compliance, employee relations and performance management, leave of absence and ADA accommodations. Skillful in strategic planning, policy integration and performance improvements.
Overview
5
5
years of professional experience
Work History
Human Resources Business Partner
Amazon
07.2020 - Current
- Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
- Resolved understaffing issues, disputes, employee terminations, and disciplinary procedures.
- Promoted and enabled necessary changes to align operations with strategic plans.
- Managed full cycle of recruiting, hiring, and onboarding new employees.
- Collaborated with senior leadership to improve employee engagement, managing an annual budget of $50,000 and creating an engagement roadmap to allocate funds accordingly. This resulted in an increase in engagement by 90% in a 3-month period.
- Assist with processing ADP payroll paperwork, direct deposit, W2’s and W4’s.
- Implemented a calibration process for performance management, collaborating with >20 people managers from cross-functional teams, resulting in a productivity improvement of 70%.
- Lead the administration and compliance of 401(k), Retirement and Employee Stock Purchase programs for all leaders.
- Managed all leave requests, including FLMA requests and Reasonable Accommodations.Support benefits strategy and plan design initiatives.
- Involved in planning, review and execution of annual benefit enrollment and post-enrollment activities.
Legal Assistant
Lions Den Legal: Criminal
01.2019 - 01.2020
- Organized documents to manage paper and electronic filing systems of clients. (such as Clio and Lexicata).
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Prepared and drafted correspondence and legal forms to maintain smooth communications.
- Managed over 50 accounts and client records of clients, observing confidentiality, and extreme discretion.
- Coach senior leaders on performance management, adhering to policy guidelines and state laws. Provided additional resources for the ongoing development of individuals.
Mark Kruger & Associates
Finacial Advisor
06.2018 - 08.2018
- Processed over 60% of bill auditing, expense reports, and PNC bills
- Developed and expanded financial planning relationships with customers through loyal and dedicated service
- Interviewed clients to determine income, expenses, financial objectives and risk tolerance in order to develop successful financial plans.
- Met with clients to discuss assets, expenses, and long-term and short-term investment goals to devise personalized financial plans.
- Facilitated new client onboarding process and investment account setup
Education
Bachelor of Arts - Psychology
Clark Atlanta University
Atlanta, GA06.2020
High School Diploma -
Bayridge Prep HighSchool
Brooklyn, NY06.2016
Skills
- Talent Review
- Reviewing Compliance
- Improving Employee Engagement
- Optimizing Performance
- Organizational Systems
- HR Strategy
- Optimizing Benefit Plans
- Managing Employee Relations
- Policy Implementation
- HR Support
- Strategic Planning
- Workforce Diversity
- Work Culture Enhancement
- Compensation and Benefits Administration
- Unemployment Claims
- Employee Feedback and Recognition
- Human Resources Operations
- Onboarding, Training and Development
- Exit Interviews and Processes
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Life is like riding a bicycle. To keep your balance, you must keep moving.
Albert Einstein
Timeline
Human Resources Business Partner
Amazon
07.2020 - Current
Legal Assistant
Lions Den Legal: Criminal
01.2019 - 01.2020
Mark Kruger & Associates
Finacial Advisor
06.2018 - 08.2018
Bachelor of Arts - Psychology
Clark Atlanta University
High School Diploma -
Bayridge Prep HighSchool
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