Mercedes Mitchell
Moline,IL
Summary
A dependable, motivated worker with extreme communication skills. A well organized worker that displays effective time management and planning skills. Exceptional customer service and memorization skills. Experience of serving customers as a barista, server, and occasional bartender. Two years of patient experience in the medical field at a Unity Point Trinity hospital and 6 months of experience at a rehabilitation nursing home. Participated in the certified nursing assistant program. Has 3+ years of Spanish education.
Overview
6
6
years of professional experience
Work History
Patient Care Technician
Unity point Trinity
08.2022 - Current
- Assisting patients needs
- Checking vital signs and blood sugars in an organized timely manner
- Taking patients samples of bodily fluids
- Ordering meals/ feeding patients their meals promptly
Server
Rudy’s Taco’s
05.2023 - 11.2023
- Excellent customer service
- Prepping food and beverages
- Greeting customers and presenting menus
- Taking food and drink orders
- Calculated bills of customers and presented them
Barista Team Lead (manager)
Qc fuel
03.2019 - 04.2023
- Took coffee, food and other beverage orders and prepared them for customers quickly and effectively
- Maintained a clean and professional appearance in shops for guest satisfaction
- Delivered excellent customer service and prompt beverage delivery
Education
High School -
Moline High School
Moline05.2021
Black Hawk College - Certified Nursing Assistant Program
United Township High School
05.2020
Skills
- Managing others and leadership
- Customer service
- High level of paying attention to detail
- Verbal and written communication skills
- Foreign language experience
- Patient-focused care
- Positioning and/or transferring patients
- Time management
- Hygiene and emotional support
- Vital signs
Extracurricular Activities
National Honors Society,Natural Helpers, Student Council, Crime Stoppers, Spanish Club, Interact Club, Fellowship of Christian Athletes Club, Tumbling, Cheerleading, Choir, Kindness Club, Gymnastics, Volleyball, Weight Lifting
Timeline
Server
Rudy’s Taco’s
05.2023 - 11.2023
Patient Care Technician
Unity point Trinity
08.2022 - Current
Barista Team Lead (manager)
Qc fuel
03.2019 - 04.2023
High School -
Moline High School
Black Hawk College - Certified Nursing Assistant Program
United Township High School
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