Summary
Overview
Work History
Education
Skills
Timeline
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Mercedes Murray

Twin Lake

Summary

Dynamic Pharmacy Customer Service Associate at Walgreens with a proven track record in enhancing customer satisfaction through effective problem resolution and exceptional service. Skilled in processing prescriptions accurately and fostering team collaboration, I excel in understanding customer needs and driving sales transactions, ensuring a seamless shopping experience.

Overview

5
5
years of professional experience

Work History

Pharmacy Customer Service Associate

Walgreens
2021.06 - Current

Assisted customers with exceptional service. Processed and filled prescriptions accurately. Supported various store sections by providing assistance as needed.

Education

High School Diploma -

Grand Haven High School
Grand Haven, MI
05.2020

Skills

  • Customer service
  • Customer support
  • Problem resolution
  • Team collaboration
  • Stock replenishment
  • Refunds and exchanges
  • Calm under pressure
  • Understanding customer needs
  • Issue and complaint resolution
  • Sales transactions
  • Store maintenance
  • Employee coaching
  • Customer complaint resolution
  • Product knowledge
  • Assertiveness

Timeline

Pharmacy Customer Service Associate

Walgreens
2021.06 - Current

High School Diploma -

Grand Haven High School