Mercedez Rodriguez
Houston
Summary
Proven leader and effective communicator, adept at customer relationship building and team management. Excelled at Shoe Palace by enhancing team performance and customer satisfaction. Skilled in sales presentations and upselling, with a knack for fostering positive customer experiences. Demonstrated ability to exceed sales targets through expert product knowledge and an outgoing personality.
Overview
1
1
year of professional experience
Work History
Sales Associate Team Leader
Shoe Palace
08.2024 - Current
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
Fast Food Cashier
Porky's Restaurant
05.2024 - 08.2024
- Accurately handled cash register transactions while providing excellent customer service.
- Handled high-pressure situations calmly during busy periods or equipment malfunctions, keeping operations running smoothly under challenging circumstances.
- Assisted counter staff in packing ready orders and distributing to customers.
Sales Associate Team Leader
Cc Beauty
01.2024 - 04.2024
- Trained and developed new sales team associates in products, selling techniques, and company procedures.
- Maximized revenue by upselling products and services based on individual customer needs.
- Answered customer questions about sizing, accessories, and merchandise care.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
High School Diploma -
Humble High
Humble, TX05-2026
Skills
- Customer relationship building
- Team management
- Sales presentations
- Customer service
- Listening skills
- Money handling
- Outgoing personality
- Sales training
- Upselling
- Patience practice
- Foreign language proficiency
- Positive attitude
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate Team Leader
Shoe Palace
08.2024 - Current
Fast Food Cashier
Porky's Restaurant
05.2024 - 08.2024
Sales Associate Team Leader
Cc Beauty
01.2024 - 04.2024
High School Diploma -
Humble High
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