Mercel Davis

Relocated military families to available homes based on their qualifications, priority and how many bedrooms they are qualified forbased on the Navy guidelines. Watched th waitlist, answered phones. Proficient in Windows, Yardi and Anyone Home Programs. Put together leasing files and and updated each file to our Yardi system. Proficient in Docusign.

• Worked with property managers to maintain market readiness and facilitate smooth transitions.
• Developed and implemented resident activities and identified problem vacancies.
• Toured property with prospective tenants and provided wealth of information in regards to its key features.
• Escalated major issues to property manager for immediate remediation.

• Toured property with prospective tenants and provided wealth of information in regards to its key features.
• Marketed property to local businesses through collateral, emails and phone calls.
• Verified tenant incomes and other information before accepting lease applications.
• Marketed diverse properties to prospective clients and consistently exceeded target closing rates.
• Helped clients find leases to suit needs such as handicapped access, pet-friendly locations and one-story configurations.
• Resolved conflicts between tenants regarding noise, encroachments and parking.
• Performed background checks on over 300 apartment applicants.

• Recruited, interviewed and hired staff members offering exceptional talent and brought great skills to team.
• Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
• Oversaw staff development through in-depth trainings, workshops, seminars and other learning opportunities.
• Worked with senior case managers to coordinate team development activities and trainings.
• Developed and created programs and monitored effectiveness against individual participant needs.
• Participated in team-building activities to enhance working relationships.
• Used Microsoft Word and other software tools to create documents and other communications.

• Compiled product, market and customer data to generate informed sales and profit projections.
• Created engaging content for Pinterest, Facebook and Instagram.
• Worked closely with product development teams to create and maintain marketing materials for sales presentations and client meetings.
• Sourced vendors for services such as video production and materials to complete marketing objectives.
• Kept organized tracking documents detailing assignments, in-progress work and completed project milestones.
• Proofread marketing collateral ahead of printing to eliminate errors.
• Tracked schedules, expenses and communication between project stakeholders.

• Evaluated supplies and requested purchases to meet activity plans.
• Coordinated off-site activities and accompanied residents throughout excursions.
• Provided respectful mobility assistance to individuals needing extra support.
• Engaged residents through events, small groups and personal attention.
• Scheduled movies, entertainment and other special events.
• Performed assessments on activity programs to determine what specific activities were suitable.
• Designed wide variety of activities to stimulate interest, involvement and engagement of patients.
• Documented preferences and helped develop relevant activities.
• Maintained master calendar and relevant records.