MERCY GRANT
Starbucks
Fort Wayne,IN
2
years of professional experience
Experienced Barista with a strong background in leading teams during peak hours and delivering outstanding customer service. Skilled in brewing techniques, latte art, and espresso extraction. Committed to creating a welcoming environment that enhances the customer experience and supports operational efficiency.
Work History
Barista
10 Months- Delivered fast, friendly service, managing 80+ transactions per shift to enhance customer satisfaction.
- Juggle multiple orders at once without losing speed or accuracy.
- Resolved customer concerns professionally, maintaining low wait times during peak rush to improve overall service experience.
- Accurately process cash and card payments with consistent drawer accuracy.
- Collaborated with a team of 6+ to achieve daily operational goals, contributing to a smooth workflow.
Team Member
4 Months- Served 100+ customers daily in a fast-paced environment.
- Processed orders efficiently, managing cash and card transactions with precision.
- Collaborated with teammates to maintain service flow during peak hours.
Team Member
2 Months- Provided customers with professional service, ensuring accurate order fulfillment.
- Facilitated food preparation while maintaining a clean and organized workspace.
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Prepared food items according to established recipes and quality standards.
- Operated kitchen equipment, maintaining safety protocols and cleanliness.
Education
High School Diploma
Skills
Cash handling
Detail orientation
Time Management
Attention to Detail
Team Collaboration
Time optimization
Reliability
Communication
Conflict Resolution
Problem Solving
Organization
Collaborative teamwork
Detail orientation
Time optimization
Timeline
Barista
Starbucks
09.2025 - CurrentRead More
Team Member
Culver's
08.2024 - 12.2024Read More
Team Member
Bob Evans
06.2024 - 08.2024Read More
Columbia City High School
High School Diploma
Read More