Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mercy Sell

Morgantown

Summary

Developed strong customer service and administrative skills in fast-paced, client-focused environment. Excels in communication, organization, and managing multiple tasks simultaneously. Seeking to transition to new field where these skills can be effectively utilized and further developed.

Overview

1
1
year of professional experience

Work History

Bartender

Ivy Nightclub
07.2025 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Front Desk Receptionist

Encompass Health Rehabilitation Hospital
01.2025 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.

Sales Associate

Victoria's Secret & PINK
05.2024 - 12.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Bachelor of Arts - Criminology

West Virginia University
Morgantown, WV
05-2027

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Time management
  • Telephone etiquette
  • Problem-solving skills

Timeline

Bartender

Ivy Nightclub
07.2025 - Current

Front Desk Receptionist

Encompass Health Rehabilitation Hospital
01.2025 - Current

Sales Associate

Victoria's Secret & PINK
05.2024 - 12.2024

Bachelor of Arts - Criminology

West Virginia University