Meredith Aguilar
Chicago,IL
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
2026
2026
years of professional experience
Work History
Shift Supervisor
PLS Financial Services
Chicago, Illinois
11.2024 - 08.2025
- Trained new staff on company policies and customer service protocols.
- Assisted customers with financial inquiries and service requests.
- Enforced compliance with company standards and regulatory requirements.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Completed opening and closing duties to facilitate business operations.
- Delivered notary services while ensuring adherence to legal standards and documentation accuracy.
- Marketed and offered prepaid debit card services to meet clients' financial needs.
Customer Service Representative
Zemsky's Family Fashion Stores
Chicago, Illinois
06.2023 - 06.2024
- Assisted in unloading shipments and stocking shelves.
- Assisted apparel department with stocking clothing, accessories and other items.
- Collaborated with team members to enhance customer service experiences.
- Provided support during busy periods to streamline operations and reduce wait times.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Customer Service Representative
Walgreens Boots Alliance
Chicago, Illinois
- Resolved customer complaints to ensure satisfaction and loyalty.
- Maintained store inventory levels through regular stock checks.
- Collaborated with team members to enhance customer service experiences.
- Handled returns and exchanges following company policies and procedures.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Processed transactions accurately using point-of-sale systems.
- Operated cash register and processed customer transactions efficiently.
- Stocked shelves with products to maintain organized displays.
- Monitored inventory levels and reported shortages to management.
- Assisted customers in locating merchandise throughout the store.
- Maintained cleanliness and orderliness in stockroom and sales floor.
Education
BBA - Business Administration And Management
University of Illinois At Chicago
Chicago, IL01-2027
High School Diploma -
Thomas Kelly College Preparatory High School
05-2024
Skills
- Cash handling
- Cash handling expertise
- Training and mentoring
- Team leadership
- Complex Problem-solving
Languages
English
Professional
Spanish
Professional
Timeline
Shift Supervisor
PLS Financial Services
11.2024 - 08.2025
Customer Service Representative
Zemsky's Family Fashion Stores
06.2023 - 06.2024
Customer Service Representative
Walgreens Boots Alliance
BBA - Business Administration And Management
University of Illinois At Chicago
High School Diploma -
Thomas Kelly College Preparatory High School