Meredith Balette
Lubbock
Summary
Client relations professional skilled in managing and nurturing client relationships to drive satisfaction and loyalty. Adept at coordinating between clients and internal teams to ensure smooth communication and service delivery. Known for strong team collaboration skills and results-oriented approach, reliably adapting to dynamic needs and challenges.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Marketing & Client Relations Coordinator
Trillium Construction Company
01.2025 - Current
- Promoted from Office Assistant to lead marketing and brand initiatives across the company
- Led the design and launch of the company’s new website, modernizing brand identity to improve client engagement
- Re-engaged past clients and expanded the company’s online presence to strengthen brand credibility and reach
- Directed tax audit preparation by digitizing records, reconciling receipts, and organizing financial documentation. This effort led to 5 figure sales tax refund when management was expecting a sales tax assessment
- Prepare Requests for Proposals (RFPs) and Requests for Qualifications (RFQs) to support new business development
- Managed client communication to ensure satisfaction with project progress and deliverables.
- Coordinated scheduling of site visits and client meetings to streamline project timelines.
Executive Assistant
Trillium Construction Company
Garland, TX
01.2021 - 12.2024
- Administered payroll and calculated employee bonus allocations across the workforce
- Onboarded new hires through safety training and office procedure orientation
- Managed inbound communications and coordinated meeting schedules via phone and email
- Maintained accurate timesheet records for hourly employees
- Planned and executed company events, parties, and team functions
- Provided administrative and secretarial support across daily office operations
- Managed and coordinated executive schedules
- Managed daily office operations, ensuring efficient workflow and communication among team members.
- Coordinated schedules and appointments for project managers, enhancing time management and productivity.
Education
Bachelor of Arts - Communication
Texas Tech University
Lubbock, TX05-2026
Skills
- Strong interpersonal skills
- Schedule management
- Performance tracking
- Account updates
- Teamwork and collaboration
- Customer service
- Problem-solving skills
- Time management
- Attention to detail
- Multitasking Abilities
- Calm and professional under pressure
- Computer skills
Certification
- Certified Notary Public, State of Texas
- Commissioned by the State of Texas to perform notarizations in compliance with state law and regulation
- Uphold strict attention to detail and adherence to legal and ethical standards in every notarization
- Completed state-mandated training prior to certification
Timeline
Marketing & Client Relations Coordinator
Trillium Construction Company
01.2025 - Current
Executive Assistant
Trillium Construction Company
01.2021 - 12.2024
Bachelor of Arts - Communication
Texas Tech University