Meredith Broughton
Houston,TX
Summary
Successful at excelling in fast-paced, competitive banking environments. Good sales and customer service abilities paired with in-depth knowledge of bank products and services. Proficient in updating accounts, processing transactions and coordinating records. Universal Banker with documented cash handling experience and strong aptitude for customer service. Competently educates customers on banking options and recommends appropriate products and services to meet financial needs. Leverages people skills to securely process teller transactions, resolve issues and refer customers to business partners for advanced relationship development.
Overview
16
16
years of professional experience
Work History
Universal Banker
B1Bank
08.2015 - Current
- Ensured a consistent and positive customer experience by upholding high standards of professionalism, courtesy, and responsiveness in all interactions.
- Collaborated with other departments to confirm compliance with banking procedures and regulations.
- Provided advice on different bank products and financial options.
- Maintained friendly and professional customer interactions.
- Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
- Provided exceptional service through accurate and efficient management of teller line duties while maintaining strict confidentiality standards.
Childcare Provider
Kids 'R' Kids
01.2014 - 08.2015
- Enhanced children''s social skills by organizing group activities and promoting positive interactions.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Encouraged children to develop healthy social and emotional skills.
- Worked with children to develop good cognitive, physical and language skills.
- Dispensed snacks and meals to children in accordance with nutritional guidelines.
- Helped children develop motor skills in preparation for preschool and kindergarten.
- Developed lessons and activities to promote children's physical and emotional development.
Sunday School Teacher
First Baptist Church Of Friendswood
06.2008 - 09.2015
- Facilitated religious classes and forums.
- Provided support to students with special needs, ensuring an inclusive and accessible learning experience for all.
- Facilitated worship services, encouraging participation from congregation.
- Guided students in the development of strong moral values and ethical decision-making skills through thoughtful discussions and real-life examples.
Sales Associate
Victoria's Secret
08.2012 - 12.2014
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Engaged with customers to effectively build rapport and lasting relationships.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Sales Associate
Kemah Candles & Soups
07.2008 - 11.2013
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Engaged with customers to effectively build rapport and lasting relationships.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Education
Bachelor of Science - Fitness & Human Performance
University of Houston - Clear Lake
Houston, TXAssociate of Arts - General Studies
San Jacinto College Central
High School Diploma -
Clear Lake High School
Houston, TXSkills
- Teller Support
- Employee Motivation
- Audit Support
Timeline
Universal Banker
B1Bank
08.2015 - Current
Childcare Provider
Kids 'R' Kids
01.2014 - 08.2015
Sales Associate
Victoria's Secret
08.2012 - 12.2014
Sales Associate
Kemah Candles & Soups
07.2008 - 11.2013
Sunday School Teacher
First Baptist Church Of Friendswood
06.2008 - 09.2015
Bachelor of Science - Fitness & Human Performance
University of Houston - Clear Lake
Associate of Arts - General Studies
San Jacinto College Central
High School Diploma -
Clear Lake High School
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