Meredith Chilcoat

Answered a very busy phone, took messages and documented appointments. Added to inventory when autos came in and took automobiles out of inventory when sold..Received new license plates daily and kept records and files on each one. Dealt with customers when they came in, and processed their license plates and handed them out. Typed up all new temporary plates and lamented them for the customers. Dealt with 27 salesmen, and helped each one with their customer wants. My customer skills are excellent and handled professionally as well as engaging them with a smile and conversation.

• Managed customer inquiries through multiple channels, ensuring timely and effective resolution of issues.
• Developed training materials for new team members, enhancing onboarding process efficiency.
• Implemented feedback systems to gather customer insights, driving service improvement initiatives.
• Collaborated with cross-functional teams to streamline communication and enhance overall service delivery.