Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Meredith De Oleo

The Bronx,NY

Summary

Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.

Overview

3
3
years of professional experience

Work History

Associate

Victoria's Secret & PINK
11.2023 - Current
  • Worked varied hours to meet seasonal and business needs.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Provided product price information to customers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Customer Service Representative

Pinkberry
03.2021 - 11.2023
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Cultivated warm relationships with regular customers.
  • Greeted customers entering store and responded promptly to customer needs.
  • Stocked, tagged and displayed merchandise as required.
  • Answered questions about store policies and addressed customer concerns.
  • Operated cash register to record transactions accurately and efficiently.

Education

Some College (No Degree) -

Marymount Manhattan College
New York, NY

Skills

  • Time Management
  • Attention to Detail
  • Microsoft Outlook
  • Active Listening
  • Customer Service Excellence
  • Money Handling

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Associate

Victoria's Secret & PINK
11.2023 - Current

Customer Service Representative

Pinkberry
03.2021 - 11.2023

Some College (No Degree) -

Marymount Manhattan College

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Meredith De Oleo