Summary
Overview
Work History
Education
Skills
Timeline
Generic

MEREDITH KRECK

Richmond,Virginia

Summary

I am passionate about health sciences, healthcare and collaborative teamwork. Throughout my college career, I've embraced leadership roles, notably serving as the Parent Relations Chairwoman in Phi Mu Fraternity, Gamma Theta chapter. This experience enhanced my organizational skills and instilled in me the value of fostering strong relationships to drive success. In my academics, I delved into the intersection of established anxiety factors, time perception impairment, and academic achievement for my capstone project. Collaborating with peers, I gained valuable insights on the research itself and group communication. Beyond the classroom, I've cultivated communication and efficiency skills through my roles in the food and beverage industry. I've had the privilege of working at multiple food and beverage companies, each having taught me the importance of delivering exceptional customer experiences. Additionally, my role as a Medical Assistant in Women's Health has given me hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. I am eager to leverage my skills and experiences to contribute meaningfully to the healthcare and health science sectors, making a tangible difference in the lives of others.

Overview

6
6
years of professional experience

Work History

Medical Assistant

Virginia Women's Center
Richmond, VA
07.2024 - Current
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Administered injections, medications and treatments as directed by the physician.
  • Provided assistance to medical staff in performing minor surgical procedures.
  • Prepared laboratory specimens for analysis and organized lab results for review by the physician.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.

Server

Hermitage Country Club
Richmond, USA
01.2022 - 01.2023
  • Increased sales with up selling techniques and thorough knowledge of menu items, specials, and promotions
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements
  • Maintained a clean and orderly dining area for an enjoyable guest experience
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers
  • Handled cash transactions accurately, contributing to balanced daily financial reports
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships

Customer Service/Cashier

Clean Eatz
Richmond, USA
05.2021 - 08.2021
  • Apart of the opening team for Clean Eatz Richmond and worked front of house to educate customers on the concept of Clean Eatz and sell meal plans
  • Streamlined the checkout process for faster service and improved customer experience
  • Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty
  • Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors

Cafe Attendant

American Family Fitness
01.2019 - 01.2020
  • Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced cafe setting
  • Reduced wait times for customers by quickly processing orders and payments with accuracy
  • Maintained cleanliness of the cafe, ensuring a welcoming environment for all guests
  • Collaborated with team members to optimize workflow and ensure smooth daily operations
  • Contributed to increased sales by up selling menu items and suggesting promotions or specials whenever appropriate
  • Received consistently positive feedback from customers on attentive service and product knowledge

Education

Bachelors of Science - Health Sciences

James Madison University
01.2024

High School -

Saint Gertrude High School
Richmond, VA
01.2020

Skills

  • Attention to detail
  • Presentation skills
  • Biology knowledge
  • Medical Terminology
  • Relationship building
  • Conflict resolution
  • Customer interaction
  • IBM SPSS Statistics
  • Research skills
  • Organization skills
  • Food and Beverage operations
  • Customer support
  • Cash
  • Sales
  • Leadership
  • Communication
  • HIPAA Compliance
  • Data Entry
  • Patient-focused care
  • Medical Transcription
  • Clinical Documentation
  • Quick problem solver
  • Calm and level-headed under duress
  • Patient Flow Management
  • Clinical applications

Timeline

Medical Assistant

Virginia Women's Center
07.2024 - Current

Server

Hermitage Country Club
01.2022 - 01.2023

Customer Service/Cashier

Clean Eatz
05.2021 - 08.2021

Cafe Attendant

American Family Fitness
01.2019 - 01.2020

Bachelors of Science - Health Sciences

James Madison University

High School -

Saint Gertrude High School
MEREDITH KRECK