Meredith O'Brien
Brentwood,TN
Summary
Versatile Managing Director with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals. Proven leader with significant background in Human Resources, Benefits Management, Compensation contract writing and implementation, financial operations management.
Overview
23
23
years of professional experience
Work History
Director of Operations
D17, LLC
Brentwood, TN
08.2021 - Current
- Oversaw day-to-day production activities in accordance with business objectives.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Defined, implemented and revised operational policies and guidelines.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Provided documentation of processes to comply with regulations and company policies.
- Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
Director of Human Resources Operations
D17, LLC
Brentwood, TN
08.2021 - Current
- Oversaw and managed hiring process and assisted human resources.
- Liaised between management and employees to deliver conflict resolution, alleviate problems and interpret compensation and benefits policies.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
- Analyzed issues and employed improvement processes.
- Launched company-wide HR strategies, practices and benefits and compensation policies to drive departmental and business objectives.
- Conducted annual salary surveys and developed, analyzed and updated company salary budget.
Manager of Operations
24/7 CBS Sports Inc.
Nashville, TN
01.2016 - 08.2021
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Devised processes to boost long-term business success and increase profit levels.
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
- Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Director of Human Resources Operations
24/7 Sports LLC
Brentwood, TN
04.2015 - 01.2016
- Oversaw and managed hiring process and assisted human resources.
- Liaised between management and employees to deliver conflict resolution, alleviate problems and interpret compensation and benefits policies.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
- Planned and managed recruitment activities for new hires using strategic personnel, staffing and position management practices.
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
- Maximized team knowledge and productivity by training, monitoring and directing employees in application of best practices and regulatory protocols.
- Improved customer service rankings by quickly resolving issues to improve overall satisfaction.
- Contributed to annual performance appraisals by working with supervisors to achieve consistency and compliance with established procedures.
- Launched company-wide HR strategies, practices and benefits and compensation policies to drive departmental and business objectives.
Chief Financial Officer
Brentwood Granite & Cabinet Design LLC
Brentwood, TN
06.2000 - 04.2015
- Oversaw budgets, payroll and accounts payable and receivable.
- Directed budget development, creation of budgetary controls and recordkeeping systems and investment management.
- Prepared accurate financial statements at end of quarter.
- Created, planned and implemented policies and procedures to increase productivity and maximize return on investments.
- Analyzed operational performance and efficiency to identify and implement cost reduction initiatives and process improvements.
- Oversaw deployment of strategic business plans to accomplish accounting, compliance and revenue targets.
- Oversaw all production, pricing, sales and distribution activities.
- Devised successful benchmarks and performance optimization strategies to enhance company objectives.
Education
Bachelor of Science - United States Government And Politics
George Washington University, The
Mount Vernon College, Washington, DC05.1992
Skills
- Records Organization and Management
- Hiring and Onboarding
- Supplier Monitoring
- Mathematical Calculation and Reasoning
- Policy Development and Enforcement
- Performance Monitoring and Evaluation
- Problem Anticipation and Resolution
- Administrative Management
- Human Resources Oversight
- Focus and Follow-Through
Timeline
Director of Operations
D17, LLC
08.2021 - Current
Director of Human Resources Operations
D17, LLC
08.2021 - Current
Manager of Operations
24/7 CBS Sports Inc.
01.2016 - 08.2021
Director of Human Resources Operations
24/7 Sports LLC
04.2015 - 01.2016
Chief Financial Officer
Brentwood Granite & Cabinet Design LLC
06.2000 - 04.2015
Bachelor of Science - United States Government And Politics
George Washington University, The