Meredith Post
Bay City,MI
Summary
At the 10th Circuit Court Family Division, I enhanced caseload efficiency and reduced recidivism rates through advanced technology and rigorous supervision in the Diversion program. My expertise in case management and exceptional attention to detail led to significant improvements in juvenile the program, demonstrating my ability to multitask and achieve results in a demanding environment.
Overview
11
11
years of professional experience
Work History
Server Trainer
Cracker Barrell Old Country Store
02.2015 - Current
- Cultivated warm relationships with regular customers.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
- Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
- Monitored new server performance and offered continuous support throughout training period.
- Developed strong relationships with regular customers, encouraging repeat business and loyalty to the establishment.
Informal Probation Officer
10th Circuit Court Family Division
05.2024 - 08.2025
- Maintained compliance with all legal statutes, policies and procedures.
- Established productive relationships with local law enforcement agencies, enhancing information sharing and cooperation.
- Increased efficiency in caseload management through the use of advanced technology tools such as electronic monitoring devices and case management software systems.
- In charge of Diversion program in the Saginaw County Juvenile.
- Maintained organized juvenile records and documentation in compliance with department and legal standards.
- Adhered to legal requirements by performing office, home, and employment visits.
- Built relationships with juveniles assessing living conditions and case background information.
- Mentored new intern informal probation officers, sharing knowledge and expertise to ensure their success in managing caseloads effectively.
- Developed effective communication skills while interacting with diverse populations including juveniles, their families, court personnel, and community partners.
- Suggested special community service rehabilitation programs to help further support of juveniles and their families.
- Tracked assigned juvenile movements and adherence to Diversion requirements.
- Reduced recidivism rates through diligent supervision and monitoring of juveniles'' activities.
Education
Associate of Arts -
Delta College
Bay City, MIBachelor of Science - Criminal Justice
Ferris State University
Big Rapids, MI05.2025
Skills
- Documentation
- Case Planning
- Home inspections
- Offender supervision
- Report Writing
- Case Management
- Substance abuse
- Attention to Detail
- Multitasking
- Time Management
- Leadership Development
- Coaching and Development
- Clear Communication
- Corporate Training Programs
- Assignment Delegation
Timeline
Informal Probation Officer
10th Circuit Court Family Division
05.2024 - 08.2025
Server Trainer
Cracker Barrell Old Country Store
02.2015 - Current
Associate of Arts -
Delta College
Bachelor of Science - Criminal Justice
Ferris State University