Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sara Mitchell

Fayetteville,GA

Summary

Customer-oriented individual with a background in hospitality and a strong understanding of user needs and quality standards. Experienced in handling numerous projects at once while ensuring accuracy. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Looking to transition into a Search Quality Rater role to contribute analytical skills and user-focused insights.

Overview

7
7
years of professional experience

Work History

Server Trainer

Whitewater Creek Country Club
05.2022 - Current
  • Utilized effective communication techniques to support server learning and comprehension.
  • Provided feedback and guidance to help servers develop industry skills and knowledge.
  • Assisted in event planning and execution, leading to successful private parties and special events at the restaurant.
  • Actively participated in team meetings to discuss strategies for increasing efficiency and improving customer experiences.
  • Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
  • Reduced order errors and improved service speed by implementing hands-on training approach for POS system usage.

Warehouse Sorter

Amazon
10.2021 - 03.2022
  • Facilitated effective communication among team members by participating in regular meetings and sharing relevant information about warehouse operations.
  • Enhanced productivity with meticulous attention to detail when sorting items for accurate shipment.
  • Managed incoming shipments, verifying contents upon receipt, and organizing them for efficient sorting.

Server

Thai Jasmine
10.2017 - 08.2021


  • Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
  • Built rapport with guests to enhance their dining experience and encourage return visits.
  • Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
  • Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.

Education

Forensic Psychology

Georgia Military College
Milledgeville, GA

Skills

  • Documentation and Recordkeeping
  • Problem-solving aptitude
  • Adaptability
  • Effective Communication
  • Analytical Thinking
  • Self Motivation
  • Organizational Skills
  • Multitasking Abilities
  • Team Member Training

Timeline

Server Trainer

Whitewater Creek Country Club
05.2022 - Current

Warehouse Sorter

Amazon
10.2021 - 03.2022

Server

Thai Jasmine
10.2017 - 08.2021

Forensic Psychology

Georgia Military College
Sara Mitchell