Meredith Pump
RI
Summary
Reliable worker with a strong work ethic seeking employment as a patient scheduler. Possesses strong attention to detail and a willingness to learn and adapt. Able to deliver an exceptional quality of service and maintain patient confidentiality.
Overview
5
5
years of professional experience
Work History
Banquet Server
Coachmen’s Lodge
06.2021 - 07.2023
- Always promoted a welcoming environment for all guests
- Assisted other team members with a variety of tasks to ensure the continuous flow of service
- Ensured guest satisfaction and acted appropriately to correct any issues or complaints
Kennel Attendant & Customer Service Representative
Southborough Veterinary Hospital/ Under One Woof
01.2022 - 03.2023
- Verbally clarified patient care with the client at the time of drop-off for each animal arriving for boarding
- Responsible for the care of all animals boarding at the hospital which included following detailed instructions regarding care, recording treatment information two to four times daily, and communicating any medical or behavioral concerns to the appropriate veterinary staff
- Scheduled a variety of appointments of varying urgency using company-specific software
- Answered client inquiries over the phone and through email while keeping typed communication logs that detailed the information exchanged between clients and office personnel
Server
Chelo’s Hometown Bar and Grille
12.2018 - 03.2021
- Provided consistent service to guests to promote repeat business
- Accurately and quickly placed orders for take-out/ in-house guests using the POS system
- Utilized strong organizational skills to prioritize guest needs
Education
Associate of Science (AS) -
Community College of Rhode Island
Warwick, RI01.2022
Skills
- Customer Service focus
- Scheduling
- Electronic filing
- Accurate documentation
- Professional telephone etiquette
- Organization
- Multi-tasking
- Punctual and reliable
- Adaptive problem solving
Timeline
Kennel Attendant & Customer Service Representative
Southborough Veterinary Hospital/ Under One Woof
01.2022 - 03.2023
Banquet Server
Coachmen’s Lodge
06.2021 - 07.2023
Server
Chelo’s Hometown Bar and Grille
12.2018 - 03.2021
Associate of Science (AS) -
Community College of Rhode Island
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