Meredith Stevens

• Scrub and code claims for 6 providers daily
• Resolved Waystar clearing house rejections, ensuring timely claims processing.
• Reviewed delinquent accounts and sent to collections.
• Instruct ALL providers to assess and address Suspect Conditions for Humana, UCH, Aetna, FHCP, and BCBS, upload and document all GAP closures
• Work monthly AR reports, submit appeals
• Verify Insurance, verify AWV’s eligibility
• Monitor payer portals for correspondences
• Correct ERA payer denied bucket
• Managed patient refund requests, tracking status to ensure prompt resolutions.

• Contacted patients regarding delinquent accounts, established automatic payment plans, reviewed account balances
• Prepare collection spreadsheet, liaise with collection agency
• Completed DWC-25 forms for provider review
• Communicate with insurance carriers and attorneys
• Processed patient refunds and collected payments on outstanding balances
• Obtain and record accurate vital signs
• Order prescription refills, utilize E-force, prepare drug screens
• Assist with intrathecal pump refills, remove staples, administer injections
• Report HPI’s, record ORT and pain scores
• Order procedures and injections

• Welcomed patients, collected insurance information, check in/check out, scheduled appointments
• Accepted payment for co-pays and verified insurance information
• Accepted co-payments and verified insurance information, facilitating smooth patient check-out process
• Ordered diagnostic tests and treatments, obtaining prior authorizations to ensure timely patient care
• Answered phone calls and triaged nursing inquiries, ensuring prompt and appropriate responses to patient needs
• Processed incoming requests for prescription refills to ensure timely medication access. and information, obtained PA’s on medications, submitted appeals

• Assisted 4 providers each day with administrative duties and organization.
• Ordered prescription refills efficiently through phone, fax, email, and automated systems to ensure timely patient care
• Managed high volume of calls, scheduled appointments, and responded to emails to enhance patient communication and service delivery
• Properly ordered prescription refills via phone, fax, email and automated systems
• Acquired medical releases and requested and obtained medical records
• Responded quickly and resolved patient questions and concerns in a timely manner
• Verified patient identification, obtained vital signs, and documented health history to support accurate medical assessments

“Her prior years of experience as a Medical Assistant were evident as she assimilated into her new role very quickly. Supporting one of the busiest physicians in the practice, Meredith is efficient and can handle a large volume of work. She has a professional and positive manner when dealing with patients and families.” – Dyan Dal Pozzo, Manager Ambulatory Services

• Administered and documented a multitude of vaccines and medications in a safe and timely manner
• Assessed patient needs for each appointment and performed ancillary work.
• Assisted provider's in office procedures
• Coordinated with Pharmaceutical Reps to manage and maintain medication samples
• Opened and closed the practice daily.
• Coordinated pediatric intake, documenting chief complaints, allergies, medications, and vital signs accurately.

• Gathered all conditions for loans and issued mortgage approvals
• Calculated mortgage amounts, verifying income and assets for loan eligibility
• Ordered and reviewed property appraisals to ensure accurate property valuations
• Maintained communication with customers, attorneys, loan officers, realtors, and banks to facilitate smooth loan processing

Dean’s List, magna cum laude