Meredy Silva Neyra
Floral Park,NY
Summary
Diligent customer service representative with strong foundation in managing daily operations and team leadership. Proven success in optimization and enhancing customer experience. Demonstrated expertise in problem-solving and strategic planning to encourage team performance.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Salon Centric
08.2024 - Current
- Support manager with sales goals, contests, and team performance metrics.
- Oversee social media, customer service, inventory, and shipments.
- Manage team training and development to maintain high standards.
- Analyze sales trends and set goals for store and individual employees using SAP.
Senior Assistant Manager
Spencer's Gifts LLC
08.2018 - 08.2024
- Led team operations, including training, scheduling, and performance coaching.
- Drove sales through customer engagement and merchandising strategies.
- Managed inventory, processed orders, and ensured product rotation.
- Delivered excellent customer service, resolving complaints and promoting products.
- Assisted in loss prevention and financial reporting to optimize performance.
Photographer Assistant / Office Worker
Legends Photography
11.2017 - 08.2018
- Managed calls, emails, payments, and organized files.
- Entered data, maintained office supplies, and ensured smooth office operations.
- Assisted with photo equipment setup and guided children in posing.
- Detailed product packages and organized client paperwork.
Education
High School - undefined
Floral Park Memorial High School
01.2016
Skills
- Team Leadership & Development
- Inventory Management (SAP)
- Customer Service Excellence
- Data Entry & Administrative Support
- Problem-Solving
- Bilingual (Spanish)
- Money handling
- Time management
Languages
Spanish
Native or Bilingual
Timeline
Assistant Manager
Salon Centric
08.2024 - Current
Senior Assistant Manager
Spencer's Gifts LLC
08.2018 - 08.2024
Photographer Assistant / Office Worker
Legends Photography
11.2017 - 08.2018
High School - undefined
Floral Park Memorial High School
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