MERI GASPARYAN
Van Nuys,CA
Summary
Motivated Customer Service Professional experienced in delivering exceptional service and support. Achieved customer satisfaction through effective communication, problem resolution, and a deep understanding of client needs. Focused on contributing to team success in a remote environment while managing multiple responsibilities.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Licensed Cosmetologist / Cosmetology Professional
Classique Nails
Glendale, CA
01.2015 - Current
- Hold a professional cosmetology license.
- Provided personalized services based on individual client needs and preferences.
- Consulted with clients to understand their expectations and recommend appropriate services.
- Developed strong communication and relationship-building skills.
- Maintained professionalism, attention to detail, and high standards of customer satisfaction.
- Managed appointments, client requests, and daily responsibilities.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Assisted with customer requests and answered questions to improve satisfaction.
Customer Service / Client Support
Bloomingdale's
Glendale
05.2014 - 11.2015
- Provided professional, friendly, and courteous customer service.
- Assisted customers with questions, requests, and service-related concerns.
- Built positive customer relationships through communication and attentive service.
- Demonstrated patience, professionalism, and strong problem-solving skills.
- Managed multiple responsibilities while maintaining organization and accuracy.
- Worked effectively in a fast-paced environment.
Education
Associate of Arts - High School Diploma
Los Angeles Valley College
Van Nuys, CASkills
- Client relations
- Professional Phone Communication
- Problem resolution
- Active Listening and Communication
- Client Follow-Up
- Appointment Management
- Organization and Multitasking
- Time Management
- Attention to Detail
- Teamwork and Reliability
- Client consultation
- In-Person Consultations
Personal Information
Certification
Licensed Cosmetologist
ADDITIONAL QUALIFICATIONS
Title: Customer Service Representative | Licensed Cosmetologist
Timeline
Licensed Cosmetologist / Cosmetology Professional
Classique Nails
01.2015 - Current
Customer Service / Client Support
Bloomingdale's
05.2014 - 11.2015
Associate of Arts - High School Diploma
Los Angeles Valley College