Summary
Overview
Work History
Education
Skills
Certification
Affiliations
REFERENCES
Timeline
Generic

MERI PHILLIPS

Forkland

Summary

Seasoned Customer Sales Representative with relevant background in customer service and sales. Skilled at building strong relationships, identifying client needs, and closing deals. Notable strengths include problem-solving abilities, communication skills and team collaboration. Proven success in achieving customer satisfaction and contributing to company growth.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Customer Sales Representative

Allstate Insurance Co
DEMOPOLIS
01.2021 - 08.2021
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Generated leads through cold calling, online searches, and referrals from existing clients.
  • Offered product and service consultations and employed upselling techniques.
  • Continuously met sales goals via strategic prospecting.

FINANCE MANAGER

WINDHAM MOTOR COMPANY CHEVROLET
DEMOPOLIS
01.2011 - 01.2021
  • Established relationships with banking partners to secure favorable terms on financing arrangements.
  • Analyzed complex financial data and generated meaningful reports for senior management.
  • Maintained accounts payable and receivable records ensuring timely payments are made.
  • Approved and qualified applications for financing, closed sales contracts and cross-sold insurance products while complying with state laws.
  • Promoted warranty sales, loyalty initiatives, and private-label credit cards, educating patrons on features and benefits.
  • Utilized computer programs such as Microsoft Office, Outlook, Salesforce, and other software applications.

MAGISTRATE

STATE OF ALABAMA
EUTAW
01.2011 - 09.2011
  • Updated records after each hearing or trial was concluded.
  • Processed payments for fines or fees associated with cases heard in court.
  • Assisted in data entry for all incoming cases into the computer system.
  • Attended all sessions of court and recorded minutes of proceedings.
  • Managed calendar scheduling for courtroom proceedings.
  • Maintained confidentiality concerning all matters heard in open court or discussed with attorneys or clients.
  • Acted as court cashier, processing billing and payments for fines, bonds, bail and other court fees, also recording details of payment and reporting missed deadlines or delinquency.

AGENT

Alfa Insurance
GILBERTOWN
01.2006 - 01.2008
  • Performed administrative tasks such as data entry, filing paperwork, updating databases and preparing reports.
  • Processed payments from customers by cash, check or credit cards accurately according to company guidelines.
  • Provided customer service to clients through phone and email communication.
  • Utilized computer systems for tracking, information gathering and and or troubleshooting.
  • Implemented marketing strategies to attract new clients.
  • Provided strategic advice to clients based on analysis and market knowledge.
  • Responded to client inquiries and resolved issues promptly.
  • Responded promptly to customer service calls and inquiries from diverse groups of individuals.
  • Identified potential buyers through cold calling.

Education

Some College (No Degree) - BUSINESS

LIVINGSTON UNIVERSITY /UNIVERSITY OF WEST ALABAMA
LIVINGSTON ALABAMA

GENERAL

SOUTHER UNION JUNIOR COLLEGE
WADLEY ALABAMA

Skills

  • Sales techniques
  • Attention to detail
  • Effective communication
  • Relationship building
  • Lead generation
  • Team member motivation

Certification

  • LIFE, HEALTH AND PROPERTY INSURANCE LICENSED SINCE 2006

Affiliations

I HUNT AND FISH AND LIVE ON THE BLACK WARRIOR RIVER AND ENJOY WATER RECREATIONAL ACTIVITIES - I HAVE A SMALL FARM ON MY LAND THAT I ENJOY

REFERENCES

  • KIM HANSARD OWNER AT KINGFISHER BAY MARINA

Timeline

Customer Sales Representative

Allstate Insurance Co
01.2021 - 08.2021

FINANCE MANAGER

WINDHAM MOTOR COMPANY CHEVROLET
01.2011 - 01.2021

MAGISTRATE

STATE OF ALABAMA
01.2011 - 09.2011

AGENT

Alfa Insurance
01.2006 - 01.2008

Some College (No Degree) - BUSINESS

LIVINGSTON UNIVERSITY /UNIVERSITY OF WEST ALABAMA

GENERAL

SOUTHER UNION JUNIOR COLLEGE

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