Overview
Work History
Education
Skills
Timeline
Generic

Merica Mojica

Overview

2026
2026
years of professional experience

Work History

Sales & Manager

Florsheim Shoes
  • Analyzed market trends to identify growth opportunities and optimize product placement.
  • Developed and implemented promotional strategies to enhance customer engagement and brand loyalty.
  • Mentored junior sales staff, fostering skill development and improving overall team performance.

Customer Service Representative

Alera Group
07.2006 - 12.2025
  • Assisted customers with inquiring regarding ID cards, claim assistance, authorization & explanation of their health benefits.
  • Processed enrollments, terminations& change requests.
  • Collaborated with team members to streamline support processes, enhancing overall service efficiency.

Aide Assistant

IHSS Client
2001 - 2005
  • Coordinated medical appointments, facilitating transportation and communication with healthcare providers.
  • Developed personalized care plans based on client needs and preferences, enhancing quality of life.
  • Assisted client with daily living activities, ensuring comfort and safety.
  • Provided compassionate companionship to patients, engaging them in conversation and recreational activities to promote overall wellbeing.

Education

LACC
Los Angeles, CA

Skills

  • Customer service

Timeline

Customer Service Representative

Alera Group
07.2006 - 12.2025

Sales & Manager

Florsheim Shoes

Aide Assistant

IHSS Client
2001 - 2005

LACC
Merica Mojica