Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Timeline
Generic
Meriem Reggaouy

Meriem Reggaouy

Portland,Co

Summary

Dynamic professional with extensive experience in case management and compliance communication at GEO Group. Demonstrated success in enhancing operational efficiency through effective project management and conflict resolution. Expertise in data tracking and analysis, achieving timely approvals and strengthening stakeholder relationships. Committed to delivering exceptional service and innovative solutions in challenging environments.

Overview

4
4
years of professional experience

Work History

Case Manager

GEO Group
Aurora
02.2025 - Current
  • Provide case management and supervision services to participants.
  • Administer policies and procedures as defined by the Department of Homeland Security (DHS) contact.
  • Communicate ERO instructions with the participant and manage the compliance with those instructions.

Officer/ Resident Advisory

GEO Group
Aurora
03.2024 - 02.2025
  • Responsible for all security and control related functions during duty shift per management instructions.
  • Assess safety and security risks, suggest action plans to deal with different scenarios.
  • Seeks to provide maximum facility supervision, coordination, and safety.
  • Oversee and supervise daily operations and activities of residents, manage conflicts, and solve issues by using effective and professional communication.
  • Prepare reports (work-related documents).

Contractor (Medical Assistant)

22nd Century Technologies Inc
, USA
10.2023 - 03.2024
  • Travel across Colorado counties, cities, and towns to provide the diverse population with vaccination and access to healthcare services by using excellent customer services and care.
  • Improve the CPHE warehouse operations by planning and implementing improvement processes using my project management skills.

Permit Coordinator/ Branch Coordinator/ Project Coordinator & Account Manager

ADT Solar
12.2021 - 10.2023
  • Promoted within the company from permit coordinator to Branch Coordinator, and then to Project Coordinator in less than 2 years.
  • Building strong connections with the company internal and external stakeholders to save time and reduce unnecessary processes and waiting time.
  • Getting the approval of the different authorities and utility companies in shorter amounts of time by efficiently following up and using effective communication.
  • Collecting information, documents from the jurisdictions, and utility companies to further share them with the organization teams and improve our outcomes in the aftermath.
  • Track the projects’ progress by using the Excel sheets, meetings, and other projects monitoring tools.
  • Assist customers with support cases and reimbursement.

Education

Master’s Degree of Science - Project leadership and Management

Regis University
12.2021

Associate Degree - International Trade

IGIC School
01.2007

Bachelor’s Degree of Law - French

University Hassan II
01.2005

Skills

  • Case management, supervision, and investigation
  • Compliance communication
  • Conflict resolution
  • Data tracking and analysis
  • Report preparation
  • Policy administration
  • Detention facilities' environment work
  • Interpersonal communication
  • Project management improvement and innovation
  • Project management plans, matrices, and tools
  • Risk management and assessment

Hobbies and Interests

  • Self-learning languages and literature
  • World cultural and historical learning and discovering
  • Reading and authoring poems/novels
  • Hiking & Swimming
  • Philosophy and calligraphy interest

Languages

  • English, Fluent
  • Arabic, Native/Fluent
  • French, Fluent
  • Spanish, Fluent

Timeline

Case Manager

GEO Group
02.2025 - Current

Officer/ Resident Advisory

GEO Group
03.2024 - 02.2025

Contractor (Medical Assistant)

22nd Century Technologies Inc
10.2023 - 03.2024

Permit Coordinator/ Branch Coordinator/ Project Coordinator & Account Manager

ADT Solar
12.2021 - 10.2023

Master’s Degree of Science - Project leadership and Management

Regis University

Associate Degree - International Trade

IGIC School

Bachelor’s Degree of Law - French

University Hassan II

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