Friendly and motivated college student with experience in customer service and tech skills. CPR certified, skilled in call center work, and a team player with leadership experience from cheerleading. Eager to learn and take on new challenges.
Overview
1
1
year of post-secondary education
Work History
Member Service Representative
Navy Federal Credit Union
Pensacola
06.2025 - 09.2025
Handled high-volume inbound calls while maintaining professionalism
Assisted members with account-related inquiries and problem resolution
Maintained confidentiality and followed strict security protocols
Used multiple computer systems efficiently in a fast-paced environment