Merissa Serrato
Fresno,CA
Summary
Offering friendly and hardworking approach, eager to learn and grow. Utilizes strong teamwork and communication skills to ensure high quality experience. Skilled in excellent customer service and maintaining productivity in fast-paced settings. Known for collaborative spirit and flexibility in dynamic work environments.
Overview
4
4
years of professional experience
Work History
Cashier
Kohls
Fresno, California
10.2025 - 01.2026
- Processed customer transactions efficiently and accurately at the checkout.
- Assisted customers with product inquiries and provided excellent service.
- Resolved customer issues promptly to ensure satisfaction and loyalty.
- Maintained clean and organized checkout area for a positive shopping experience.
Prepared Foods Team Member
Whole Foods Market Inc
Fresno, USA
10.2024 - 01.2025
- Guided customers in product selection, sharing insights on ingredients and preparation methods to enhance their dining experience.
- Worked with team members to streamline workflow and elevate product presentation for a more appealing customer display.
- Assisted customers in selecting products, providing information on ingredients and preparation methods.
- Demonstrated flexibility by working across multiple stations within the prepared foods department.
- Demonstrated flexibility by working across multiple stations within the prepared foods department as needed.
Packer Associate
Amazon
Fresno, USA
10.2021 - 06.2023
- Completed high-volume packing assignments quickly while maintaining strict quality standards.
- Prepared packages for shipment following specific guidelines, reducing shipping errors and costly delays.
- Maintained organized packing area, enhancing workflow and minimizing disruptions.
- Prepared packages for shipment according to guidelines, ensuring accuracy and timely delivery.
- Adapted to shifting priorities and changes in workload, supporting overall operational efficiency.
Education
High School Diploma -
Clovis Adult Education
Clovis, CASome College (No Degree) -
Clovis Community College
Clovis, CASkills
- Cash handling
- Customer service
- Attention to detail
- Materials handling
- Team collaboration
- Effective communication
- Organizational growth
Timeline
Cashier
Kohls
10.2025 - 01.2026
Prepared Foods Team Member
Whole Foods Market Inc
10.2024 - 01.2025
Packer Associate
Amazon
10.2021 - 06.2023
High School Diploma -
Clovis Adult Education
Some College (No Degree) -
Clovis Community College