Merliner Littleton

Answering calls: Taking inbound calls answering customer questions and concerns

Providing information: Giving information about products, services and policies

Handling orders: Taking orders, processing returns, and placing and tracking orders

Resolving issues: Evaluating customer complaints and problems, and finding solutions

Trouble shooting: Guiding customers through troubleshooting, and providing basic troubleshooting products and services

• Maximized storage space utilization by designing efficient shelving layouts that accommodated various product sizes and shapes without compromising accessibility or safety standards.
• Collaborated with department managers to optimize inventory levels based on sales trends and seasonality.
• Streamlined receiving processes, ensuring timely unpacking, inspection, and stocking of incoming shipments.
• Maintained optimal stock levels by monitoring sales data and collaborating with purchasing department to adjust order quantities as needed.

• Conducted pre-boarding announcements clearly and accurately, keeping passengers informed about flight status updates.
• Resolved customer complaints promptly, maintaining a high level of professionalism.
• Coordinated with airline staff to ensure smooth boarding procedures for all passengers.
• Provided multilingual assistance when necessary, catering to diverse traveler needs and enhancing overall guest satisfaction levels.

• Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
• Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
• Bussed and reset tables to keep dining room and work areas clean.
• Cultivated warm relationships with regular customers.