Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
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Merna Abdal

Utica,Michigan

Summary

Dedicated public health professional with a strong educational background in health sciences, and hands-on experience in leadership, volunteerism, and healthcare operations. Committed to delivering coordinated, patient-centered care, and enhancing the overall healthcare experience. Passionate about healthcare administration, community health, education, and outreach.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Patient Services Specialist Intern

Main Street Dermatology
Clarkston, Michigan
08.2025 - Current
  • Assisted with patient charting and documentation using AdvancedMD.
  • Supported healthcare providers during on-site visits to assisted living, memory care, and independent living communities.
  • Contributed to coordinated, patient-centered care for senior living residents.
  • Greeted patients upon arrival and verified patient information.

Pharmacy Technician Manager

OneCare Rx
Troy, Michigan
12.2020 - Current
  • Trained and mentored new pharmacy technicians on procedures and best practices.
  • Prepared, packaged, and shipped medications for assisted living and memory care communities.
  • Manage the technicians in the department to ensure workflow efficiency and compliance.
  • Speak to nurses to coordinate medication orders and ensure patient needs are met.

Education

Master of Science - Public Health

Oakland University
Rochester, Michigan, MI
05-2026

Bachelor of Science - Health Sciences

Oakland University
Rochester, Michigan, MI
04-2024

High School Diploma -

Henry Ford High School
Sterling Heights, MI
06-2020

Skills

  • Patient communication
  • Electronic health records
  • Customer service
  • Arabic fluency
  • Time management
  • Employee training

Certification

Global and Population Health Services Graduate Certificate

Affiliations

American Red Cross - Blood Donor Ambassador (2023-2025)

Timeline

Patient Services Specialist Intern

Main Street Dermatology
08.2025 - Current

Pharmacy Technician Manager

OneCare Rx
12.2020 - Current

Master of Science - Public Health

Oakland University

Bachelor of Science - Health Sciences

Oakland University

High School Diploma -

Henry Ford High School
Merna Abdal