MERNA GHATTAS
Euless,TX
Overview
2
2
years of professional experience
Work History
LOUNGE FLOOR ATTENDANT
DFW Airport
Grapevine, TX
11.2022 - 06.2024
- Greeted and assisted guests upon arrival, ensuring a welcoming and comfortable environment.
- Maintained cleanliness and organization of the lounge area, including seating arrangements, dining spaces, and restrooms.
- Provided guests with information on services offered, including food and beverage options, Wi-Fi access, and other amenities.
- Collaborated with the kitchen and service teams to ensure timely delivery of food and beverages to guests.
- Addressed and resolved guest inquiries and complaints in a professional manner, enhancing overall customer satisfaction.
- Monitored lounge inventory and restocked supplies as needed to ensure seamless operations.
Education
High School Diploma -
SAMALOT
EGYPT 06-2015
Skills
- Customer Service Problem-Solving Customer Relations Multitasking and Organization
Languages
English
Limited
Timeline
LOUNGE FLOOR ATTENDANT
DFW Airport
11.2022 - 06.2024
High School Diploma -
SAMALOT