Merna Khalil
Henrico,VA
Summary
Accomplished Audi Brand Specialist with 3 years of experience in high-volume car sales. Well versed in benefits and features of all brand models. Friendly and outgoing professional with demonstrated history of exceeding sales goals and driving profits. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem solving skills. Detail oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Audi Brand Specialist
Audi Richmond
09.2020 - Current
- Engaged with customers to understand their specific needs, preferences, and budgetary considerations, providing tailored recommendations and solutions.
- Built and maintained strong relationships with customers, ensuring regular follow up and personalized communication to nurture leads and maximize sales opportunities.
- Managed pricing negotiations and highly efficient sales processes.
- Stayed up-to-date with the latest product knowledge, industry trends, and technology advancements to provide customers with accurate and comprehensive information.
- Utilized CRM software to manage customer interactions, track leads, and generate sales reports, ensuring accurate and up to date records.
- Described benefits of dealership to build loyalty.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Maintained records related to sales for store management.
Warehouse Associate
Amazon
11.2019 - 10.2020
- Worked safely around moving machinery.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Worked alongside the Problem Solve team to creatively fix whatever issue was presented regarding shipments.
- Occasionally I work alongside the Safety team to help enforce social distancing.
- Worked with the Human Resource department on a project to help convert seasonal associates to full time permanent employees.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
Education
Associate of Arts -
University of Maryland Global Campus:
Adelphi, MD 207832026
Skills
- Goal-Driven
- Public Speaking
- Effective communication and presentation skills
- Meeting Sales Goals
- Delivery Arrangements
- Fluent in Arabic
- Strong problem-solving and decision-making abilities
- Networking
- CPR certified
- Adaptability
Timeline
Audi Brand Specialist
Audi Richmond
09.2020 - Current
Warehouse Associate
Amazon
11.2019 - 10.2020
Associate of Arts -
University of Maryland Global Campus:
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