Merna Rizk
Staten Island,NY
Summary
Motivated and dedicated college student pursuing a B.S. in Biology, seeking to leverage the education and skills in a professional setting. Eager to gain hands-on experience that will enhance both a future career and academic development.
Overview
5
5
years of professional experience
Work History
Front Office Assistant
Hana Limo Inc
2023.11 - Current
- Answering and managing incoming and outgoing calls throughout my 6-8 hour work shift while recording accurate messages for distribution to office staff.
- Skilled in managing front office tasks such as scheduling appointments, maintaining records, and handling correspondence efficiently.
- Strong verbal and written communication abilities, with experience in effectively interacting with clients, staff, and management to ensure clear and timely information flow.
Family Nanny
Caretaker
2022.05 - Current
- Care for two 10 and 11- year old girls during absence of their parents
- Transport children to and from school, medical appointments and extra-curricular activities.
- Strong verbal and written communication skills, with ability to provide clear updates and maintain open dialogue with parents.
- Effective at scheduling and managing multiple tasks, including coordinating activities, managing routines, and balancing various responsibilities.
Sales Associate
Partycity
2022.09 - 2023.11
- Addressed customer concerns and resolved issues promptly, ensuring customer satisfaction and fostering repeat business.
- Demonstrated extensive knowledge of party supplies, decorations, and themed products to guide customers in planning and executing their events.
- Operated cash registers, processed transactions accurately, and handled cash, credit, and debit payments with efficiency.
- Worked effectively with team members to achieve sales goals, maintain store cleanliness, and provide support during peak times.
Sales Associate
Shoprite Store
2019.07 - 2020.01
- Solved customer challenges by offering relevant products and services.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Education
BACHELOR OF SCIENCE - BIOLOGY BS -
College of Staten Island
Staten Island, NY01.2026
Skills
- Communication
- Time Management
- POS System Operations
- Customer Service
- Problem-Solving
- Organizational
- Professionalism
- Multitasking
- Interpersonal
Timeline
Front Office Assistant
Hana Limo Inc
2023.11 - Current
Sales Associate
Partycity
2022.09 - 2023.11
Family Nanny
Caretaker
2022.05 - Current
Sales Associate
Shoprite Store
2019.07 - 2020.01
BACHELOR OF SCIENCE - BIOLOGY BS -
College of Staten Island
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