Summary
Overview
Work History
Education
Skills
Timeline
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Merna Rizk

Staten Island,NY

Summary

Motivated and dedicated college student pursuing a B.S. in Biology, seeking to leverage the education and skills in a professional setting. Eager to gain hands-on experience that will enhance both a future career and academic development.

Overview

5
5
years of professional experience

Work History

Front Office Assistant

Hana Limo Inc
11.2023 - Current
  • Answering and managing incoming and outgoing calls throughout my 6-8 hour work shift while recording accurate messages for distribution to office staff.
  • Skilled in managing front office tasks such as scheduling appointments, maintaining records, and handling correspondence efficiently.
  • Strong verbal and written communication abilities, with experience in effectively interacting with clients, staff, and management to ensure clear and timely information flow.

Family Nanny

Caretaker
05.2022 - Current
  • Care for two 10 and 11- year old girls during absence of their parents
  • Transport children to and from school, medical appointments and extra-curricular activities.
  • Strong verbal and written communication skills, with ability to provide clear updates and maintain open dialogue with parents.
  • Effective at scheduling and managing multiple tasks, including coordinating activities, managing routines, and balancing various responsibilities.

Sales Associate

Partycity
09.2022 - 11.2023
  • Addressed customer concerns and resolved issues promptly, ensuring customer satisfaction and fostering repeat business.
  • Demonstrated extensive knowledge of party supplies, decorations, and themed products to guide customers in planning and executing their events.
  • Operated cash registers, processed transactions accurately, and handled cash, credit, and debit payments with efficiency.
  • Worked effectively with team members to achieve sales goals, maintain store cleanliness, and provide support during peak times.

Sales Associate

Shoprite Store
07.2019 - 01.2020
  • Solved customer challenges by offering relevant products and services.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Education

BACHELOR OF SCIENCE - BIOLOGY BS -

College of Staten Island
Staten Island, NY
01.2026

Skills

    • Communication
    • Time Management
    • POS System Operations
    • Customer Service
    • Problem-Solving
      • Organizational
      • Professionalism
      • Multitasking
      • Interpersonal

Timeline

Front Office Assistant

Hana Limo Inc
11.2023 - Current

Sales Associate

Partycity
09.2022 - 11.2023

Family Nanny

Caretaker
05.2022 - Current

Sales Associate

Shoprite Store
07.2019 - 01.2020

BACHELOR OF SCIENCE - BIOLOGY BS -

College of Staten Island

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Merna Rizk