Experienced medical front desk professional in private office settings, skilled in patient coordination, scheduling, insurance processing, and consultative sales. Known for efficiency, accuracy, and delivering a positive patient experience.
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist, Laser & Xray Technician
Forward Foot And Ankle
Staten Island
04.2025 - Current
Organizing appointments to enhance patient flow throughout the day.
Supporting laser therapy procedures by preparing equipment and assisting during treatments.
Ensuring compliance with safety and clinical protocols while preparing imaging X-ray equipment.
Assisting physicians with post-operative patient care, monitoring status, and needs.
Front Office Assistant
Hana Limo Inc
Staten Island, NY
08.2024 - 02.2025
Answered and routed phone calls, responded to emails, and handled general inquiries to support smooth office operations.
Assisted with administrative tasks such as data entry, document preparation, and handling correspondence.
Handled financial transactions accurately by processing payments, issuing receipts, and maintaining detailed records of all transactions.
Sales Associate
Party City
Staten Island, NY
03.2020 - 04.2022
Utilized the POS system for sales transactions.
Demonstrated excellent customer service, and addressed customer concerns.
Managed inventory levels, ensuring timely restocking of popular items.
Monitored sales floor for cleanliness and organization, addressing issues promptly to enhance safety.
Medical records coordinator/front desk receptionist/call center representative/prior authorization specialist/phototherapy laser technician at Bryn Mawr Medical Specialists AssociationMedical records coordinator/front desk receptionist/call center representative/prior authorization specialist/phototherapy laser technician at Bryn Mawr Medical Specialists Association
Dental Assistant/Front Desk Receptionist/Sterilization Technician at Dr. Christie McCarleyDental Assistant/Front Desk Receptionist/Sterilization Technician at Dr. Christie McCarley