Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Merna Rizk

Staten Island

Summary

Experienced medical front desk professional in private office settings, skilled in patient coordination, scheduling, insurance processing, and consultative sales. Known for efficiency, accuracy, and delivering a positive patient experience.

Overview

6
6
years of professional experience

Work History

Front Desk Receptionist, Laser & Xray Technician

Forward Foot And Ankle
04.2025 - Current
  • Organizing appointments to enhance patient flow throughout the day.
  • Supporting laser therapy procedures by preparing equipment and assisting during treatments.
  • Ensuring compliance with safety and clinical protocols while preparing imaging X-ray equipment.
  • Assisting physicians with post-operative patient care, monitoring status, and needs.

Front Office Assistant

Hana Limo Inc
08.2024 - 02.2025
  • Answered and routed phone calls, responded to emails, and handled general inquiries to support smooth office operations.
  • Assisted with administrative tasks such as data entry, document preparation, and handling correspondence.
  • Handled financial transactions accurately by processing payments, issuing receipts, and maintaining detailed records of all transactions.

Sales Associate

Party City
03.2020 - 04.2022
  • Utilized the POS system for sales transactions.
  • Demonstrated excellent customer service, and addressed customer concerns.
  • Managed inventory levels, ensuring timely restocking of popular items.
  • Monitored sales floor for cleanliness and organization, addressing issues promptly to enhance safety.

Education

Bachelor of Science - Biology

College of Staten Island
Staten Island, NY
05-2027

Skills

  • Office management
  • Team collaboration
  • Scheduling coordination
  • Document management
  • Equipment preparation
  • Office management

Languages

Arabic
Full Professional

Timeline

Front Desk Receptionist, Laser & Xray Technician

Forward Foot And Ankle
04.2025 - Current

Front Office Assistant

Hana Limo Inc
08.2024 - 02.2025

Sales Associate

Party City
03.2020 - 04.2022

Bachelor of Science - Biology

College of Staten Island