Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Meron Worku

Carrollton,MD

Summary

Proven Medical Assistant with a track record of enhancing patient care and streamlining clinical operations at Memorial Drive Family Medicine. Skilled in EMR/EHR and delivering exceptional customer service, demonstrated by improved patient satisfaction. Specializes in HIPAA compliance and vital sign monitoring, contributing to a more efficient and patient-centered environment. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

16
16
years of professional experience

Work History

Medical Assistant

SDM-1 HEALTHECARE
WASHINGTON, DC
04.2024 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.

Medical Assistant

Memorial Drive Family Medicine
Stone Mountain, Georgia
05.2014 - 11.2018
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Documented vital signs and health history for patients in clinic and hospital environments.

Phlebotomist

Accurate Diagnostics Lab
Fairfax, Virginia
04.2012 - 02.2014
  • Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.

Customer Service Representative

Budget Car Rental
Alexandria, Virginia
02.2010 - 04.2012
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Medical Assistant

Capital Area Renal Associates
Washington, District of Columbia
08.2011 - 10.2011
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.

Education

Some College (No Degree) - Medical Assistant

Med Tech College
529 14th St Washington Dc 20045

Skills

  • HIPAA Compliance
  • Patient Scheduling
  • Customer Service
  • Medical terminology knowledge
  • Vital Sign Monitoring
  • Direct Patient Care
  • Clinical Documentation
  • EMR / EHR
  • Phlebotomy techniques
  • Laboratory procedures
  • Patient care
  • Medical record management
  • Electronic health records
  • Clinical communication
  • Appointment scheduling

Languages

English
Professional
Arabic
Professional

Timeline

Medical Assistant

SDM-1 HEALTHECARE
04.2024 - Current

Medical Assistant

Memorial Drive Family Medicine
05.2014 - 11.2018

Phlebotomist

Accurate Diagnostics Lab
04.2012 - 02.2014

Medical Assistant

Capital Area Renal Associates
08.2011 - 10.2011

Customer Service Representative

Budget Car Rental
02.2010 - 04.2012

Some College (No Degree) - Medical Assistant

Med Tech College

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