Meron Michael Weldekidan
1519 S Manhattan Pl #305, Los Angeles,CA
Summary
Proven track record of enhancing customer satisfaction and team performance, notably with Consumers Liquor. Leveraged flexibility and strong time-management skills to exceed service expectations, achieving high passenger reviews as an Uber Partner. Expert in resolving conflicts and improving operational efficiency, demonstrating exceptional cleanliness and punctuality without relying on numerical percentages.
Overview
11
11
years of professional experience
Work History
Uber Partner
Uber
04.2023 - Current
- Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
- Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
- Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
- Consistently maintained positive reviews from passengers on the Uber platform due to exceptional service quality.
Manager
Consumers Liquor
01.2021 - 01.2024
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Technician of Orthopedic Technology
Ministry of Health & Ministry of Labor & Human Rig
08.2013 - 12.2019
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Education
Bachelor of Science - Orthopadic Technology Science
Orthopadic Technology Science Collage
Asmera, Eritrea06.2012
High School Diploma -
Denden School
Asmera, Eritrea02.2009
Skills
- Flexibility
- Punctuality
- Situational Awareness
- Team Leadership
- Time Management
- Verbal and written communication
Timeline
Uber Partner
Uber
04.2023 - Current
Manager
Consumers Liquor
01.2021 - 01.2024
Technician of Orthopedic Technology
Ministry of Health & Ministry of Labor & Human Rig
08.2013 - 12.2019
Bachelor of Science - Orthopadic Technology Science
Orthopadic Technology Science Collage
High School Diploma -
Denden School