Merrin Bisson
Erie,MI
Summary
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes. I'm always looking to move up and improve and am willing to learn new things and grow in the workplace.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Vito's Pizzeria
08.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Maintenance Technician
Ciena Healthcare
07.2023 - 10.2024
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Crew Leader
NeighborWorks Toledo Region
01.2021 - 07.2022
- Trained employees in time management and proper ways to complete job duties.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
- Monitored team members to verify work quality and address concerns.
- Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
Roof Technician
CentiMark
06.2020 - 11.2020
- Prevented potential leaks through diligent inspection of existing flashing systems during routine maintenance visits.
- Maximized efficiency on large-scale commercial roofing projects by coordinating tasks among crew members effectively.
- Provided exceptional customer service, answering questions, addressing concerns, and explaining the process throughout the project duration.
- Increased company reputation through meticulous attention to detail and commitment to client satisfaction.
Sales Associate
Carrdan Preservation Supplies
11.2019 - 04.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
Bedford High School
8285 Jackman Road06.2020
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
Timeline
Maintenance Technician
Ciena Healthcare
07.2023 - 10.2024
Assistant Manager
Vito's Pizzeria
08.2022 - Current
Crew Leader
NeighborWorks Toledo Region
01.2021 - 07.2022
Roof Technician
CentiMark
06.2020 - 11.2020
Sales Associate
Carrdan Preservation Supplies
11.2019 - 04.2020
High School Diploma -
Bedford High School
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