Merry Rejouis
Boston,MA
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
14
14
years of professional experience
Work History
Fire Dispatcher
Highland Fire Department
Somerville, MA
02.2024 - Current
- Managed high-stress work environment by maintaining composure and professionalism during emergency situations, ensuring efficient operations.
- Improved communication between first responders and dispatch center through regular training sessions.
- Enhanced emergency response times by efficiently dispatching fire and medical units to incidents.
Campus Police/Dispatcher
Boston Public Health Commission
Boston, MA
08.2023 - 01.2025
- Responded promptly to emergencies involving public safety or criminal activity.
- Monitored surveillance systems and cameras throughout the campus area.
- Collaborated with local law enforcement agencies during investigations as necessary.
Process and Counter Clerk Supervisor
United States Postal Office
Boston, Massachusetts
10.2013 - 09.2023
- Balance cash register for nightly deposits, as well as being the Key Holder for the Post Office.
- Resolved interpersonal conflicts by listening, finding common ground and building relationships.
- Demonstrated excellent communication skills while interacting with diverse customers on a daily basis.
Night Auditor
Hilton Hotel & Suites
Boston, MA
08.2020 - 02.2021
- Assisted hotel guests with check in and out procedures courteously.
- Audited and balanced cash and credit transactions daily and reset register for next day's operations.
- Collaborated with housekeeping and maintenance staff to address and mitigate facility issues.
Front Desk Security Officer
Northeast Security
Boston, Massachusetts
09.2017 - 03.2018
- Provided friendly and professional assistance to employees, visitors and customers.
- Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
- Investigated disturbances and used proportional and strategic responses to handle different types of situations.
Funeral Services Assistant
Dolan Funeral Home
Milton, Massachusetts
11.2015 - 09.2016
- Offered administrative expertise in managing funeral home operation.
- Communicated with funeral attendees to provide information and facilitate organized services.
- Organized chapels for visitations and maintained calm and orderly.
Housekeeper
Comfort Inn & Suites
Boston, MA
09.2012 - 03.2014
- Disinfected and mopped bathrooms to keep facilities sanitary and clean..
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Administrative Assistant
Perkins Community Center
Boston, Massachusetts
02.2011 - 06.2013
- Supported office needs, including taking messages, scanning documents and routing business correspondence.
- Checked office supplies stock and placed orders to maintain levels.
- Maintained office safety by screening visitors, updating logs and issuing temporary passes.
Education
Fine Mortuary College
2015
High School Diploma -
Boston Day And Evening Academy
Boston, MA07.2012
Skills
- Computer skills
- Organizational skills
- Effective communication
- CPR and first aid
- Computer-aided dispatch
References
References Available Upon Request
Languages
Creole
Full Professional
Timeline
Fire Dispatcher
Highland Fire Department
02.2024 - Current
Campus Police/Dispatcher
Boston Public Health Commission
08.2023 - 01.2025
Night Auditor
Hilton Hotel & Suites
08.2020 - 02.2021
Front Desk Security Officer
Northeast Security
09.2017 - 03.2018
Funeral Services Assistant
Dolan Funeral Home
11.2015 - 09.2016
Process and Counter Clerk Supervisor
United States Postal Office
10.2013 - 09.2023
Housekeeper
Comfort Inn & Suites
09.2012 - 03.2014
Administrative Assistant
Perkins Community Center
02.2011 - 06.2013
Fine Mortuary College
High School Diploma -
Boston Day And Evening Academy