Mersadies Schmidt
Cartersville,GA
Summary
Accomplished Property Manager with a proven track record at Hometowne Lodge Inc., excelling in operations management and superior customer service. Expert in financial management and compliance monitoring, enhanced operational efficiency and tenant satisfaction. My leadership fostered team collaboration and streamlined processes, significantly improving property performance and customer retention.
Overview
6
6
years of professional experience
Work History
Property Manager
Hometowne Lodge Inc.
09.2019 - Current
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Ensured prompt attention to code violations and other regulatory matters affecting the property's operations.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Coordinated with maintenance staff to ensure timely completion of repairs.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Streamlined front office procedures to enhance efficiency and improve check-in/check-out experiences for guests.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Conducted regular property inspections to identify potential issues and ensure compliance with safety regulations.
Customer Service Representative
Circle K Stores Inc.
06.2018 - 05.2019
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Implemented upselling techniques to increase average transaction value and drive additional revenue growth.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
Education
GED -
Chattahoochee Technical College
Marietta, GA2024
References & Education
- Todd Shelton 470-402-6195 GED
- Lisa Manns 407-493-2730 Chattahoochee Technical College
- Eric Robbins 770-231-5542
Timeline
Property Manager
Hometowne Lodge Inc.
09.2019 - Current
Customer Service Representative
Circle K Stores Inc.
06.2018 - 05.2019
GED -
Chattahoochee Technical College
Similar Profiles
Bret MasonBret Mason
Driver, Line Cook at Hometowne PizzeriaDriver, Line Cook at Hometowne Pizzeria
Rita OdomRita Odom
General Manager at HomeTowne StudiosGeneral Manager at HomeTowne Studios
Ashanta HowlettAshanta Howlett
Guest Service Representative at HomeTowne Studios by Red RoofGuest Service Representative at HomeTowne Studios by Red Roof
Lorilye AlstonLorilye Alston
Concession Stand Volunteer at Cass High SchoolConcession Stand Volunteer at Cass High School
Noe SigalaNoe Sigala
Lead Technician at Engaged Systems LLC.Lead Technician at Engaged Systems LLC.