Summary
Work History
Education
Skills
Websites
Additional Information
Timeline
Generic

Merwin Shane Sanders

Austin,TX

Summary

Results-driven professional with expertise in sales, finance, customer service, and claims adjusting. Proven ability in financial analysis and relationship management, with a recent NMLO SAFE exam completion. Committed to facilitating homeownership through customized mortgage solutions and exceptional client service. Strong communication skills developed through extensive experience in education, enabling clear explanations of complex financial concepts.

Work History

Motorcycle Sales Representative

Suzuki of McAllen
McAllen, TX
  • Educated customers on financing options and structured deals to meet their budgetary needs.
  • Built strong client relationships, resulting in repeat customers and referrals.
  • Consistently exceeded sales targets and contributed to dealership growth.

Customer Service Representative

The Home Depot
Austin, TX
  • Provided exceptional customer service in a fast-paced retail environment.
  • Assisted customers in selecting products, handling inquiries, and resolving issues effectively.
  • Developed problem-solving skills by addressing customer concerns efficiently.

Accounting Department Manager

BMW/Nissan Dealership
  • Managed financial transactions, reconciliations, and reporting.
  • Gained valuable experience in dealership financing, credit approvals, and loan processing.
  • Strengthened attention to detail and accuracy in financial documentation.

Automobile Claims Adjuster

Progressive Insurance
  • Investigated and processed auto claims, assessing damages and negotiating settlements.
  • Applied analytical skills to determine fair claim resolutions while ensuring compliance with policies.
  • Strengthened communication and negotiation skills in high-pressure situations.

Certified 6th Grade Math Teacher

Bastrop Intermediate School
Bastrop, TX
  • Developed strong communication skills, simplifying complex concepts for students, which is now leveraged to explain intricate financial information to clients in an accessible way.
  • Utilized instructional methods to engage and educate, fostering understanding, which directly translates to client education in mortgage processes.

Education

Bachelor of Business Management - Concentration in Corporate Finance

North Carolina State University
North Carolina

Skills

  • Mortgage loan origination process
  • Financial analysis and risk assessment
  • Loan structuring and program matching
  • Customer relationship management
  • Sales and negotiation strategies
  • Loan documentation and compliance
  • Problem-solving and conflict resolution
  • Client education and instruction
  • Organizational and time management skills

Websites

Additional Information

Currently pursuing an MLO license, Strong ability to interpret financial data and advise clients on loan options, Skilled in assessing borrower eligibility and structuring financing solutions, Passionate about helping clients navigate the home financing process, Excellent ability to explain complex financial concepts in an understandable way

Timeline

Motorcycle Sales Representative

Suzuki of McAllen

Customer Service Representative

The Home Depot

Accounting Department Manager

BMW/Nissan Dealership

Automobile Claims Adjuster

Progressive Insurance

Certified 6th Grade Math Teacher

Bastrop Intermediate School

Bachelor of Business Management - Concentration in Corporate Finance

North Carolina State University

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