Mery Vasquez
Ladson,SC
Summary
Dynamic professional with extensive experience at excelling in customer service and cash handling. Proven ability to foster relationships and identify cross-selling opportunities, while maintaining composure in high-pressure situations. Bilingual in Spanish, with strong problem-solving skills and a commitment to team leadership and staff development. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Branch Operations Coordinator
Wells Fargo
Charleston, SC
05.2025 - Current
- Managed daily branch operations and ensured compliance with company policies.
- Supervised team members to enhance service quality and customer satisfaction.
- Coordinated staff schedules to optimize branch coverage and efficiency.
- Reviewed customer account information for accuracy and completeness.
Bank Teller
Wells Fargo
Charleston, South Carolina
02.2024 - 05.2025
- Developed relationships with customers by providing exceptional service in a friendly manner.
- Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
- Processed deposits, withdrawals, transfers, loan payments, and check cashing transactions accurately and efficiently.
- Identified opportunities to cross-sell products such as savings accounts or credit cards to customers.
- Performed fraud detection duties by recognizing suspicious activity in customer accounts.
Server
California Dreaming
Charleston, South Carolina
10.2023 - 01.2024
- Collaborated with kitchen staff to ensure efficient order preparation and delivery.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Provided exceptional customer service to enhance guest dining experiences.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Followed health safety guidelines when preparing and serving food products.
Server
Tiki Taco
Summerville, South Carolina
09.2022 - 10.2023
- Collaborated with kitchen staff to ensure efficient order preparation and delivery.
- Assisted in training new staff members on service protocols and menu items.
- Monitored inventory levels and communicated supply needs to management.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Followed health safety guidelines when preparing and serving food products.
Cashier
IGA Supermarket
Saint Stephen, South Carolina
01.2022 - 05.2022
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Handled cash payments and reconciled daily transactions accurately.
- Ensured compliance with health and safety regulations at all times.
Hostess/Cashier
Cinco De Mayo
Moncks Corner, South Carolina
07.2021 - 12.2021
- Provided exceptional customer service by greeting guests and ensuring a welcoming atmosphere.
- Facilitated effective communication between front-of-house and back-of-house staff for smooth operations.
- Handled cash payments and reconciled daily transactions accurately.
- Used a POS system to enter orders, process payments, and issue receipts.
- Ensured compliance with health and safety regulations at all times.
Education
High School Diploma -
Timberland High School
Saint Stephen, SC05.2022
Skills
- Customer service
- Spanish fluency
- Problem-solving
- Cash handling
- Time management
- Risk management awareness
- Staff training and development
- Initiative and proactivity
- Team leadership
Reading
Naturally curious and always eager to learn, I’m an avid reader who loves exploring new ideas and perspectives. I bring that same curiosity and open-mindedness into my work, helping me think creatively and communicate clearly.
Learning
I’m curious by nature and love learning new things—whether it’s a skill, a tool, or a completely new topic. I pick things up quickly, enjoy challenges, and like turning what I learn into something useful. For me, learning isn’t just part of the job—it’s the best part.
Certification
• South Carolina Seal of Biliteracy
Language
- Spanish
Timeline
Branch Operations Coordinator
Wells Fargo
05.2025 - Current
Bank Teller
Wells Fargo
02.2024 - 05.2025
Server
California Dreaming
10.2023 - 01.2024
Server
Tiki Taco
09.2022 - 10.2023
Cashier
IGA Supermarket
01.2022 - 05.2022
Hostess/Cashier
Cinco De Mayo
07.2021 - 12.2021
High School Diploma -
Timberland High School