MERY ANN VALLADOLID
Queens
Summary
Professional, skilled in crafting high-quality beverages and providing exceptional customer service. Strong focus on teamwork, ensuring smooth operations and meeting customer needs efficiently. Adaptable and reliable, ready to excel in fast-paced environments. Expertise in coffee preparation, machine maintenance, and inventory management, with friendly and approachable demeanor.
Overview
13
13
years of professional experience
Work History
Barista
Ceremonia Bakeshop
Brooklyn, NY
- Current
- Crafted high-quality beverages using espresso machines and manual brewing techniques.
- Provided exceptional customer service in fast-paced café environment.
- Maintained cleanliness and organization of workstations and dining areas.
- Trained new staff on coffee preparation, equipment usage, and customer interactions.
- Managed inventory levels of coffee beans, syrups, and supplies to ensure availability.
- Collaborated with team members to streamline workflow during peak hours for efficiency.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Controlled line and crowd with quick, efficient service.
Barista
BLACK FOX
New York, NY
10.2022 - 02.2025
- Efficiently manage coffee orders, ensuring timely delivery with a 99% customer satisfaction rate.
- Maintain rigorous standards of cleanliness and organization, enhancing store efficiency.
- Passionate about crafting bespoke coffee experiences, consistently praised for engaging customer service.
- Provide training to new staff on espresso machine operation and coffee art techniques.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Barista/Waitress
Little Collins
New York, NY
04.2022 - 12.2024
- Efficiently manage beverage orders, ensuring timely delivery with a 20% increase in repeat customers.
- Passionately craft specialty coffees and provide exceptional customer service, enhancing dining experience.
- Assist team members during peak hours, ensuring smooth workflow and customer satisfaction.
- Collaborated with team members to ensure smooth daily operations.
Forklift Driver
USPS Warehouse Distribution Center
Springfield, MA
10.2018 - 04.2022
- Managing incoming and outgoing mail, assisting mechanized dumpers by removing possible letters left behind and keeping working spaces clean.
- Streamlined mail processing, enhancing efficiency and reducing downtime.
- Ensured precision in sorting tasks, maintaining error-free operations.
- Aided team members in achieving clean workspace, boosting overall productivity.
Barista
Bluestone Lane Coffee
New York, NY
06.2016 - 06.2017
- Efficiently crafted quality coffee, boosting customer satisfaction and retention.
- Prepare and serve high-quality coffee and espresso drinks, including lattes, cappuccinos, and specialty beverages.
- Operate and maintain espresso machines, grinders, and other coffee equipment.
- Maintain a friendly and professional demeanor with customers and team members.
Barista and Customer Service
Peru Pa Ti
Miraflores, Lima-Peru
03.2014 - 01.2015
Barista
Tostaduria Bisetti
Barranco, Lima-Peru
08.2013 - 02.2014
Education
Graphic Design -
Institute of San Ignacio Oyola
12-2015
Skills
- Espresso Machine Operation
- Coffee Brewing
- Latte Art
- POS Systems
- Speed and Efficiency
- Order Accuracy
- Problem-solving
- Friendly and outgoing
- Attention to detail
- Team player
LANGUAGES
Spanish
English
EMPLOYMENT HISTORY
01-2025
Timeline
Barista
BLACK FOX
10.2022 - 02.2025
Barista/Waitress
Little Collins
04.2022 - 12.2024
Forklift Driver
USPS Warehouse Distribution Center
10.2018 - 04.2022
Barista
Bluestone Lane Coffee
06.2016 - 06.2017
Barista and Customer Service
Peru Pa Ti
03.2014 - 01.2015
Barista
Tostaduria Bisetti
08.2013 - 02.2014
Barista
Ceremonia Bakeshop
- Current
Graphic Design -
Institute of San Ignacio Oyola