Summary
Overview
Work History
Education
Skills
Certification
Awards
Volunteer Experience
Timeline
Generic

Meshack Kipchirchir

Norfolk

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Scheduler

Dove Healthcare Solutions
01.2024 - 09.2024
  • Developed strong working relationships with management and executive team through effective scheduling and communication skills.
  • Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
  • Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.

Customer Service Representative

Answer Calls, Solve Disputes, Fill Inventory
08.2022 - 09.2024
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Investigated and resolved customer inquiries and complaints quickly.

Certified Nursing Assistant

Visiting Angels
10.2023 - 01.2024
  • Assisted patients with personal hygiene tasks, such as bathing and dressing, while maintaining respect for patient privacy and dignity
  • Completed daily documentation and charts regarding patient care and input reports into practice databases.

Warehouse Loader

Mumias Sugar Company
02.2015 - 01.2018
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Remained solutions-oriented in face of complex problems to assist management and overall business direction.

Education

Bachelor of Science (B.S.) in Interdisciplinary Studies -

Norfolk State University
05.2022

High School Diploma -

Kamagut High Schoo
Eldoret Kenya
11.2013

Skills

  • Computer Skills
  • Telephone Etiquette
  • Client-specific scheduling
  • Critical Thinking
  • Document Management
  • Problem-Solving

Certification

  • Nurse Aide Registry Obtained in September 2022
  • Basic Life Support obtained in May 2022

Awards

  • 2020 Academic Honors
  • 2021 Deans List
  • 2019 Cross Country Most Valuable Player
  • 2021 Track and field Moat Valuable Player

Volunteer Experience

GLOBAL STUDENT FRIENDSHIP, Norfolk, VIRGINIA, 01/01/20, Present, As a dedicated supporter of new international students at Hampton Roads Universities, I warmly welcome them, understanding the challenges they face transitioning to a new country. Through coordinating donations, we provide essential resources ensuring a nurturing environment where they can focus on studies comfortably and foster a sense of belonging within our universities family and community.

Timeline

Scheduler

Dove Healthcare Solutions
01.2024 - 09.2024

Certified Nursing Assistant

Visiting Angels
10.2023 - 01.2024

Customer Service Representative

Answer Calls, Solve Disputes, Fill Inventory
08.2022 - 09.2024

Warehouse Loader

Mumias Sugar Company
02.2015 - 01.2018

Bachelor of Science (B.S.) in Interdisciplinary Studies -

Norfolk State University

High School Diploma -

Kamagut High Schoo

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Meshack Kipchirchir