Mesheeka Jones
Clermont,FL
Summary
Reliable cashier with strong communication skills, delivering exceptional customer service and promoting loyalty program participation. Proven ability to resolve inquiries and maintain a positive shopping environment.
Overview
30
30
years of professional experience
Work History
Cashier/Customer Service Representative
Dollar General
14627 County Rd 565A
12.2023 - 08.2024
- Collaborated with team members to restock shelves and manage inventory levels effectively.
- Encouraged loyalty program sign-ups through effective communication with customers.
- Resolved customer complaints professionally to ensure satisfaction and repeat business.
- Monitored store environment for safety hazards, reporting issues immediately to management.
Cashier/Customer Service Representative
Dollar General Store
741 EW Hwy 50
11.2023 - 12.2023
- Processed customer transactions efficiently and accurately at point-of-sale.
- Assisted customers in locating products and addressing inquiries promptly.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Handled cash, credit, and electronic payments following company policies.
Customer Service Representative
Circle K Gas Station
16431 SR 50 Clermont FL
02.2022 - 09.2023
- Provided exceptional customer service, resolving inquiries and complaints efficiently.
- Operated cash register, processed transactions accurately, and maintained balanced cash drawers.
- Assisted customers with fuel services, ensuring a positive and safe experience.
- Managed inventory levels, restocking merchandise to meet customer demand effectively.
Janitor
Compass Group Management
1250 N Hancock RD Clermont FL
09.2021 - 01.2022
- Maintained cleanliness and sanitation standards across various facilities.
- Operated cleaning equipment, including floor scrubbers and vacuums, with efficiency.
- Assisted in training new staff on proper cleaning techniques and safety protocols.
- Conducted routine inspections to ensure compliance with health and safety regulations.
Patient Care Nursing Assistant
Jonae Prigett
Rockland, MA
11.2017 - 11.2018
- Assisted with daily patient care activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff promptly.
- Supported patients with mobility challenges, promoting independence and dignity.
- Maintained cleanliness of patient areas, adhering to infection control protocols.
Teachers Aide
All Star Kids Academy
4518 Covington Hwy Decatur, GA
04.2010 - 05.2011
- Assisted lead teachers in developing engaging lesson plans tailored to diverse student needs.
- Supported classroom management by implementing behavioral strategies and maintaining a positive learning environment.
- Facilitated small group activities, enhancing individual student comprehension and participation in lessons.
- Collaborated with educators to assess student progress and adapt instructional materials accordingly.
Teachers Aide
Our House Inc
711 S Columbia Drive Decatur GA
09.2008 - 05.2011
- Organized educational resources and maintained classroom supplies for effective daily operations.
- Communicated regularly with parents regarding student performance and classroom updates, fostering strong home-school connections.
- Implemented technology tools to assist with lesson delivery, enhancing interactive learning experiences for students.
- Mentored new aides on best practices in support roles, promoting teamwork and consistency within the classroom setting.
Assistant Teacher
Buzzing Bee Daycare
122 Brighton Ave East Orange NJ
03.2007 - 06.2008
- Developed and implemented engaging lesson plans to enhance children's learning experiences.
- Fostered positive relationships with children and families, promoting a supportive classroom environment.
- Assisted lead teachers in managing classroom activities and maintaining organization.
- Monitored children's progress, providing feedback to support individual development goals.
Team Member
McDonald's Restaurant
915 18TH Ave Newark NJ
06.1997 - 03.1998
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and loyalty.
- Operated point-of-sale systems efficiently, processing transactions accurately and quickly.
- Maintained cleanliness and organization of workstations, adhering to health and safety standards.
- Prepared food items consistently, following standardized recipes and procedures for quality control.
Customer Service Representative
14/16 PLUS
200 Westgate Dr Brockton MA
03.1994 - 03.1997
- Collaborated with sales team to identify upselling opportunities during interactions.
- Implemented feedback mechanisms to enhance customer satisfaction and retention strategies.
- Analyzed customer data to identify trends and suggest improvements in service delivery.
- Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
Education
High School Diploma -
Westover Job Corps
Springfield, MA04-1995
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Reliability and punctuality
- Order taking
- Written and verbal communication
- Professionalism and courtesy
- Payment processing
Timeline
Cashier/Customer Service Representative
Dollar General
12.2023 - 08.2024
Cashier/Customer Service Representative
Dollar General Store
11.2023 - 12.2023
Customer Service Representative
Circle K Gas Station
02.2022 - 09.2023
Janitor
Compass Group Management
09.2021 - 01.2022
Patient Care Nursing Assistant
Jonae Prigett
11.2017 - 11.2018
Teachers Aide
All Star Kids Academy
04.2010 - 05.2011
Teachers Aide
Our House Inc
09.2008 - 05.2011
Assistant Teacher
Buzzing Bee Daycare
03.2007 - 06.2008
Team Member
McDonald's Restaurant
06.1997 - 03.1998
Customer Service Representative
14/16 PLUS
03.1994 - 03.1997
High School Diploma -
Westover Job Corps