Messay Tekalign
Washington,DC
Summary
Experienced in supporting travelers at high-volume airports. Knowledgeable about curbside assistance, check-in procedures and boarding pass guidelines.
Overview
18
18
years of professional experience
Work History
Skycap
Prospect Airport Services
Glen Burnie, Maryland
03.2011 - Current
- Coordinated baggage handling operations for timely departures and arrivals.
- Provided excellent customer service to enhance passenger travel experience.
- Assisted passengers with luggage check-in and retrieval processes.
Ramp Agent
United Express Airlines
Dulles, Virginia
05.2008 - 01.2011
- Operated ground support equipment for safe aircraft handling.
- Ensured compliance with safety regulations during ramp operations.
- Loaded and unloaded baggage from aircraft efficiently.
Education
Black Lion High School
Addis abeba Skills
- Baggage handling
- Baggage loading
- Safety compliance
- Customer service
- Time management
Timeline
Skycap
Prospect Airport Services
03.2011 - Current
Ramp Agent
United Express Airlines
05.2008 - 01.2011
Black Lion High School