Messiah Smith
Denver,CO
Summary
Motivated sales professional with experience in remote sales, customer engagement and administrative operations. Background in disciplined service with the United States Navy and proven ability to communicate effectively, build trust within personnel, and manage customer relationships. Skilled at identifying customer needs, presenting solutions, and maintaining strong client satisfaction.
Overview
7
7
years of professional experience
Work History
Sales Associate
Renewal By Anderson
Denver, Colorado
01.2025 - 02.2026
- Educated clients on product options and pricing, resulting in increased sales conversions.
- Provided exceptional customer service, consistently achieving performance and scheduling goals.
- Conducted remote consultations with potential customers, guiding them through window and door replacement options.
- Maintained accurate records of customer interactions and follow-ups in CRM systems.
Personnel Specialist
US Navy
Great Lakes, Illinois
12.2021 - 12.2024
- Coordinated with leadership to ensure personnel readiness and administrative compliance.
- Assisted sailors with pay, benefits, transfers, and career-related paperwork.
- Managed employee records and maintained confidentiality of sensitive information.
- Provided customer service and administrative support within a fast-paced environment.
Care Representative
Southern States Gymnastics Of Huntsville
Huntsville, Alabama
06.2019 - 10.2021
- Delivered exceptional customer service to members and guests, enhancing facility experience.
- Addressed inquiries and resolved issues through phone, email, and in-person interactions, improving customer satisfaction.
- Oversaw memberships and processed in-gym transactions, ensuring accurate and timely service.
- Coordinated enrollment and scheduling for gymnastics classes, enhancing operational efficiency.
- Maintained accurate records of participant attendance and class registrations for compliance.
Education
High School Diploma -
Decatur High School
Decatur, AL12-2021
Skills
- Sales strategy
- Sales forecasting
- CRM management
- Remote customer engagement
- Remote consultations
- Customer education
- Effective communication
- Customer service
- Leadership and delegation
Timeline
Sales Associate
Renewal By Anderson
01.2025 - 02.2026
Personnel Specialist
US Navy
12.2021 - 12.2024
Care Representative
Southern States Gymnastics Of Huntsville
06.2019 - 10.2021
High School Diploma -
Decatur High School