Messiah Taylor
Richmond,VA
Summary
Engaging and energetic associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets. As well as possessing a deep passion for animals of various breeds.
Overview
4
4
years of professional experience
Work History
Sales Associate
Dollar General
Richmond, Virginia
10.2023 - Current
- Maintained up-to-date knowledge of store merchandise and policies.
- Provided accurate information about products, prices and services.
- Greeted customers and provided exceptional customer service.
- Handled customer complaints in a professional manner.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Performed cashier duties including handling payments, issuing receipts and providing accurate change.
- Maintained cleanliness of store environment including floors, windows, displays.
Sales Associate
Estes Express
Richmondville, Virginia
11.2022 - 05.2023
- Maintained accurate records of customer interactions for future reference.
- Ensured adherence to standard escalation protocols for pending matters within internal departments.
- Monitored call queues in order to prioritize incoming calls by urgency or importance level.
- Adhered strictly to all applicable laws and regulations pertaining to customer privacy rights.
- Maintained high levels of professionalism while interacting with customers via phone or email.
Crew Member
Chipotle
Hampton, Virginia
09.2020 - 12.2021
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Assisted in food preparation of various items including bowls, burritos, and quesadillas.
- Restocked kitchen supplies including food products and utensils.
- Operated effectively amidst a high pressure work setting.
- Adhered to health department regulations regarding food handling procedures.
- Provided excellent customer service to maintain a positive atmosphere for guests.
Education
High School Diploma -
Henrico High School
Richmond, VA05-2024
Skills
- Product Sales
- Customer Needs Assessment
- Business Development
- Order Processing
- Payment Processing
- Relationship selling
- Listening Skills
- Inventory Control
- Conflict Resolution
- Positive and professional
- Teamwork and Collaboration
- Multi-tasking strength
Affiliations
- Participated in many clubs during high school. Various clubs including modeling club, women's rights, and debate
- Assisting my community elders with dog walking and grooming. As well as occasional pet sitting.
- Active and energetic spending most free time in the gym or nature.
Accomplishments
- Graduated with a 3.7 GPA
Timeline
Sales Associate
Dollar General
10.2023 - Current
Sales Associate
Estes Express
11.2022 - 05.2023
Crew Member
Chipotle
09.2020 - 12.2021
High School Diploma -
Henrico High School