Metrindeline Cummings
Brookshire
Summary
Dynamic retail professional with extensive experience at Famous Footwear, excelling in customer service and team leadership. Proven track record in enhancing store performance through effective training and promotional strategies. Skilled in money handling and decision-making, consistently improving customer engagement and satisfaction.
Overview
17
17
years of professional experience
Work History
Assistant Manager
Famous Footwear
03.2024 - Current
- Assisted in managing daily operations to ensure efficient store performance.
- Trained and mentored new team members on sales techniques and customer service standards.
- Collaborated with management to develop promotional strategies that increased customer engagement.
- Analyzed sales data to identify trends and inform inventory decisions for optimal stock levels.
1st Assistance Manager
Dollar Tree
09.2018 - 10.2022
- Managed daily operations, ensuring adherence to company policies and procedures.
- Streamlined team workflows, enhancing productivity through effective task delegation.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
Assistant Store Manager
Flash Foods
08.2008 - 08.2018
- Led daily operations to ensure optimal store performance and customer satisfaction.
- Implemented visual merchandising standards to maximize product visibility and attract customers.
- Resolved customer inquiries and complaints promptly, improving overall shopping experience.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Education
Associate of Science - Business Management
Albany Technical College
Albany, GAWarehouse / Inventory Spec - Inventory Control / Supply
US Army
Ft Carson, CoSkills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Customer relations
- Staff supervision
Timeline
Assistant Manager
Famous Footwear
03.2024 - Current
1st Assistance Manager
Dollar Tree
09.2018 - 10.2022
Assistant Store Manager
Flash Foods
08.2008 - 08.2018
Associate of Science - Business Management
Albany Technical College
Warehouse / Inventory Spec - Inventory Control / Supply
US Army
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