Metro Malachin
Millersburg
Summary
Dynamic salesperson with strong customer relationship management and in-home consultation skills. Proven ability to guide clients in product selection and resolve inquiries effectively.
A lot of field experience with exterior construction and remodeling to new and older homes
Overview
19
19
years of professional experience
Work History
Salesperson
Miller Custom Exteriors
Dalton
01.2021 - Current
- Guided clients through product selection and design options for home exteriors.
- Developed and maintained strong relationships with customers and contractors.
- Conducted in-home consultations to assess customer needs and preferences.
- Resolved customer inquiries and issues promptly to enhance satisfaction levels.
- Educated customers about products and services offered by the company.
- Advised customers on the latest product features and benefits.
- Collaborated with team members to develop effective sales plans.
- Participated in trade shows and sales events to promote products.
- Set up meetings with potential clients and listened to their wishes and concerns.
Owner
G&M Roofing and Construction
Millersburg
05.2019 - 01.2021
- Managed daily operations of roofing and construction projects.
- Supervised a team of skilled workers on-site and coordinated tasks.
- Developed project timelines and scheduled resources effectively.
- Established relationships with suppliers to secure materials efficiently.
- Trained new employees on company policies and procedures.
- Managed daily operations of business, including hiring and training staff.
Construction Crew Leader
Miller Custom Exteriors
Dalton
05.2007 - 05.2019
- Coordinated daily construction activities and ensured compliance with safety regulations.
- Supervised crew members to optimize workflow and maintain project timelines.
- Trained new team members on equipment use and construction best practices.
- Collaborated with project managers to address issues and adjust plans as needed.
- Enforced company policies and standards among crew members for quality assurance.
- Assisted in training new installers on installation techniques and safety protocols.
- Utilized hand and power tools for precise installation of components and fixtures.
- Maintained inventory of supplies, materials and tools to complete work on job sites.
- Removed systems and fixtures to prepare for replacements.
Skills
- Product knowledge
- Salesforce proficiency
- Customer relationship management
- In-home consultations
Window Installation
Metal and Asphalt Roofing
Siding Installation
Construction
Door Installation
Custom Metal Work
Timeline
Salesperson
Miller Custom Exteriors
01.2021 - Current
Owner
G&M Roofing and Construction
05.2019 - 01.2021
Construction Crew Leader
Miller Custom Exteriors
05.2007 - 05.2019