Meyada Mertami
Denver,CO
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Diverse/versatile skills include; organization, computer networking, problem solving, and time management. Experience in healthcare, insurance, hospitals, patients, customer services, children, and non-profit organizations. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Behavior Technician
Autism Learning Partners, Downey CA
07.2023 - 10.2024
- Enhanced client progress by implementing individualized treatment plans based on Applied Behavior Analysis principles.
- Tracked client progress through detailed data collection and analysis, ensuring timely adjustments to interventions as needed.
- Assisted clients in generalizing learned skills across various environments, promoting overall functional independence.
- Supported clients in achieving self-help goals, including toileting, dressing, and hygiene tasks.
- Reduced challenging behaviors in clients by employing behavior modification techniques, such as reinforcement and extinction.
- Developed strong rapport with clients by establishing clear expectations and maintaining a supportive learning environment.
Patient Enrollment Specialist Lead
Zynex Medical
01.2021 - 04.2023
- A Patient Enrollment Lead oversees a team to work with patients to provide a smooth transition from the clinic to opiate free pain relief at home
- Facilitating all aspects of enrollment, assisted with problem identification and timely resolution of payor-related issues surrounding claim submission and denial management
- Provided patient education as needed on Zynex Medical's medical products, insurance billing process, and shipping information
- Assisted with new hire training consistently, regarding changes / updates in insurance guidelines
- This role required documenting contacts, maintaining files, and submitting program statistics as needed
- Utilizing an enrollment verification system to document outcomes
- Timely and complete submission of project logs/data reports
Patient Placement Specialist
Indiana University Health
08.2017 - 07.2020
- This position consists of performing timely and accurate creation of patient encounters, patient movement in the ADT system, and handling overflow calls into the Patient Transfer Center
- Assisted the Patient Transfer Center RN in facilitating referrals, admissions, and the transfer process throughout the IU Health System
- This position answers overflow phone calls into the Patient Transfer Center ensuring timely support to the Patient Transfer Center, RN, referring physician base, and overall standards of service provided by the Patient Transfer Center
- Entered details such as payments, account information and call logs into the computer system
- Responded to customer requests via telephone and email
- Copied, logged, and scanned supporting documentation
- Verified data integrity and accuracy
- Analyzed departmental documents for appropriate distribution and filing
Respite Care
Autism Society of Indianapolis
10.2015 - 06.2016
- Provide relief to a parent or guardian caring for an individual with autism so they can receive respite and be confident that their loved one is safe and under the care of a person who has a deep understanding of autism and those affected by it
- Planned engaging recreational, developmental and entertainment activities
- Prepared nutritious meals, cleaned house, laundered clothing, and completed shopping tasks
- Assisted with daily living needs such as personal hygiene
- Maintained safe and hazard-free environments
- Specialized in the nursing care of patients with chemical dependency
- Delivered in-home care to disabled children and adults
Tutor
America Reads America Counts
10.2014 - 06.2015
- University students served as tutors (coaches) at schools and community centers to provide support to students struggling with English and Mathematics
- Completed training and development sessions
- Tracked progress to identify opportunities in altering tutoring methods to help students achieve their literacy goals
- Tutored struggling average and advanced students in all subjects
- Provided one-on-one and group tutoring instruction for students
- Encouraged development of learning skills in addition to subject knowledge
- Designed handouts and educational materials to help students improve their writing skills
- Filled out session documents for recordkeeping and submitted reports detailing overall activities
Education
Bachelor of Science - Psychology
Indiana University, Bloomington
Bloomington, INAcademic Honors -
North Central High School
Indianapolis, INSkills
- Medical billing
- HIPAA
- Medical Coding
- Medical terminology
- Laboratory Experience
- CPT Coding
- NCQA Standards
- ABA
- Managed Care
Personal Information
Willing To Relocate: Anywhere
Languages
Arabic
Professional Working
Timeline
Behavior Technician
Autism Learning Partners, Downey CA
07.2023 - 10.2024
Patient Enrollment Specialist Lead
Zynex Medical
01.2021 - 04.2023
Patient Placement Specialist
Indiana University Health
08.2017 - 07.2020
Respite Care
Autism Society of Indianapolis
10.2015 - 06.2016
Tutor
America Reads America Counts
10.2014 - 06.2015
Bachelor of Science - Psychology
Indiana University, Bloomington
Academic Honors -
North Central High School
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