Meyosha Avery
Memphis,USA
Summary
Detail-oriented professional with over 10 years in customer service, operations, and inventory control. Skilled in learning processes rapidly, managing priorities, and maintaining accurate records. Proven capability to collaborate effectively within teams and adhere to company policies and operational standards.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Mail Clerk
UNITED STATES POSTAL SERVICE (USPS)
Memphis, TN
10.2020 - Current
- Sorted, prepared, scanned, tracked, and dispatched mail according to established procedures, ensuring timely delivery.
- Process incoming and outgoing mail accurately and efficiently while meeting established processing and dispatch requirements.
- Process next-day mail for timely transportation and delivery.
- Operate mail-processing equipment and automation machinery to process mail.
- Researched addresses, ZIP Codes, and mail zones for proper processing and routing, enhancing accuracy of mail distribution.
- Tracked mail and maintained accurate processing information, supporting efficient mail operations.
- Identified suspicious mail and reported it according to established procedures.
- Work effectively in a fast-paced environment while maintaining accuracy, safety, and productivity.
Inventory Control Manager
RAINBOW
Memphis, TN
03.2016 - 10.2023
- Managed incoming inventory, ensuring accurate processing and entry into computer system to maintain inventory integrity.
- Trained associates on inventory-processing procedures and company expectations, enhancing team compliance and efficiency.
- Maintained organized inventory records and helped ensure accuracy throughout store operations.
- Assisted with loss prevention, reinforcing proper inventory-control procedures to minimize discrepancies and losses.
- Assisted with loss prevention and reinforced proper inventory-control procedures.
Assistant Manager
CITI TRENDS
Memphis, TN
01.2019 - 05.2020
- Supported opening and closing store operations while supervising sales associates to maintain operational standards.
- Managed inventory, including receiving, counting, tagging, and discounting merchandise.
- Helped improve sales at a store experiencing significant inventory-control challenges.
- Processed POS transactions, returns, overrides, and customer purchases.
- Transferred to another location to improve organization, inventory control, and store performance.
- Contributed to sales growth at a store facing inventory-control challenges through organized management strategies.
- Monitored employee performance to ensure completion of responsibilities and adherence to company policies and procedures.
Stocker / Cashier / Customer Service
WALMART
Memphis, TN
02.2017 - 01.2019
- Stocked merchandise and organized work areas to ensure efficient daily store operations.
- Processed bill payments, money orders, and MoneyGram transactions.
- Assisted customers with questions, concerns, and product-related issues.
- Assisted customers with inquiries and resolved product-related issues to enhance customer satisfaction.
- Stocked merchandise, broke down pallets, maintained organized work areas, and supported daily store operations.
- Advanced through multiple positions by consistently performing well and quickly mastering new responsibilities.
Deli Manager
CIRCLE K
Grenada, MS
06.2015 - 04.2016
- Oversaw opening and closing procedures, ensuring smooth daily deli operations.
- Recruited, trained, and mentored employees, effectively delegating responsibilities.
- Processed paperwork and managed ordering, receiving, and inventory control procedures.
- Promoted employees into leadership roles based on performance and ability.
- Contributed to turnaround of store sales from negative double-digit performance.
- Ensured customers received quality service and their needs were addressed.
- Ensured employees followed company policies and operational expectations.
Assistant Manager
DOUBLE QUICK
Grenada, MS
08.2011 - 06.2015
- Promoted to Assistant Manager within approximately 4½ months after demonstrating strong performance and leadership ability.
- Processed paperwork, invoices, customer payments, and money orders to ensure accurate financial transactions.
- Managed inventory counts and orders to maintain stock levels and support store operations.
- Resolved customer complaints to enhance satisfaction and improve overall customer experience.
- Completed daily bank deposits to ensure accurate financial record-keeping. and maintained accurate financial records.
- Counted and maintained inventory and placed inventory orders.
Lead Sales Associate
DOLLAR GENERAL
Duck Hill, MS
08.2014 - 02.2015
- Supported daily store operations and supervised employees in absence of management to maintain workflow.
- Executed store closing procedures to ensure security and compliance. and completed deposits and end-of-day procedures.
- Handled transaction voids to correct billing errors efficiently. and assisted with truck unloading.
- Conducted inventory counts to track stock levels and accuracy. and maintained merchandise organization.
- Counted inventory and maintained merchandise organization.
- Mentored employees to ensure completion of daily operational responsibilities and foster a collaborative environment.
Education
High School Equivalency Diploma (HSE) -
State of Tennessee Department of Labor and Workforce Development
TennesseeCosmetology Coursework -
Tennessee College of Applied Technology (TCAT)
Skills
- Mail Processing Systems
- Inventory Control
- Recordkeeping
- Data Entry
- Customer Service
- Team Leadership
- Problem Solving
- Microsoft/Computer Systems
- Attention to Detail
- Time management
- Onboarding Procedures
- Communication
Certification
Assistant Manager Training - Double Quick, Inc.
Timeline
Mail Clerk
UNITED STATES POSTAL SERVICE (USPS)
10.2020 - Current
Assistant Manager
CITI TRENDS
01.2019 - 05.2020
Stocker / Cashier / Customer Service
WALMART
02.2017 - 01.2019
Inventory Control Manager
RAINBOW
03.2016 - 10.2023
Deli Manager
CIRCLE K
06.2015 - 04.2016
Lead Sales Associate
DOLLAR GENERAL
08.2014 - 02.2015
Assistant Manager
DOUBLE QUICK
08.2011 - 06.2015
High School Equivalency Diploma (HSE) -
State of Tennessee Department of Labor and Workforce Development
Cosmetology Coursework -
Tennessee College of Applied Technology (TCAT)